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Message from the Chief

Welcome to the Palatine Fire Department web site! We hope you take some time to look through our site in order to better understand the many services we provide and vast talents of our well trained and highly motivated personnel.

The Village of Palatine is located about 15 miles northwest of Chicago’s O’Hare International Airport. The Palatine Fire Department annually responds to over 7,000 requests for Fire and EMS (Emergency Medical Service) calls. Our department protects over 68,000 residents within a 14 square mile area. We also participate in Automatic Aid Agreements with five of our neighboring communities, including Arlington Heights, Rolling Meadows, Palatine Rural, Long Grove and Lake Zurich. These agreements provide closest fire station services as well as improved resource availability when multiple call situations occur. The Palatine Fire Department is also a full active member of MABAS (the Mutual Aid Box Alarm System), Division One.

In addition to our role of providing outstanding Fire and EMS service, the department also provides emergency response in the following specialty areas: hazardous materials, dive rescue, urban search and rescue, and fire investigations. We also have full time personnel assigned to the Training and Fire Prevention Divisions. Our staff includes 95 sworn personnel and 5 civilians.

The mission of the Palatine Fire Department is to provide exceptional service to our citizens. This web site is designed to demonstrate exactly what that service entails. I invite our visitors to take some time to learn about our outstanding department and its great array of services.

We also encourage input on our website and our services. Please feel free to comment on anything you see here. If you have any questions, please feel free to ask. You can email us or contact our main administrative offices at 847-202-6340.

Stay safe and thank you for visiting our website!

Sincerely,
Scott Andersen
Fire Chief

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Village Hall Regular Hours: Monday - Friday: 8:00 AM - 5:00 PM
150 West Wilson Street (Temporary Location), Palatine, Illinois 60067 P. (847) 358-7500
Emergency:911 Non-Emergency: (847) 359-9000 Hours: 24 Hours
Police Headquarters 595 North Hicks Road, Palatine, Illinois 60067
© 2014 The Village of Palatine. All Rights Reserved.