Neighborhood Services

Home > Residential Rental Dwelling Licensing Program

Neighborhood Services is a division of Community Services. They are responsible for all areas and aspects of the Residential Rental Dwelling License program. Neighborhood Services also assists tenants and landlords with property maintenance disputes.

In addition, Neighborhood Services coordinates enforcement of residential and commercial property maintenance codes. This includes the general appearance of all commercial and residential properties, as well as overcrowding issues in single family and multi-family residences.

Outreach and Services Program

Neighborhood Services works closely with the Village of Palatine Police, Fire, Building and Zoning Departments to aid and assist in ensuring that living conditions for all village residents meet the minimum requirements set forth in the Village Code of Ordinances.
Neighborhood Services partners with the Palatine Police Department in a pro-Active Enforcement designed to identify, correct and prevent property maintenance violations. Combining Neighborhood Service’s property maintenance expertise and the Police Department’s knowledge of security issues benefits both owners and residents of the Village of Palatine.


Staff Directory

NameJob TitlePhoneContact
Roberts, Toby Neighborhood Services Field Director 847-359-9067 
Allen, Brandon Inspector 847-202-6613 
Garcia, Robert Inspector 847-359-9093 
Trapani, Peter Inspector 847-359-9059 
Stark, Jennifer Admin Support Specialist 847-202-6673 
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Contact Groups

There are no contact groups for this department

Village Hall Regular Hours: Monday - Friday: 8:00 AM - 5:00 PM
200 East Wood Street, Palatine, Illinois 60067 P. (847) 358-7500
Emergency:911 Non-Emergency: (847) 359-9000 Hours: 24 Hours
Police Headquarters 595 North Hicks Road, Palatine, Illinois 60067
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