Frequently Asked Questions
FAQ
Neighborhood Services
Q: Can I pay over the phone or online?
A: We currently do not accept payments online or over the phone.
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Q: How long will my rental license be valid?
A: Licenses are valid for one year from date of application. Each year your license will expire on the same day and month.
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Q: When are rental inspections done?
A: Monday through Friday, from 8:30 a.m. to 3:30 p.m. You will be given an exact time, not a “window” during which you have to wait for the Inspector to show up.
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Q: I am the rental owner and cannot be present for the inspection or CFMH seminar, can I send someone else in my place?
A: You may designate an agent to represent you by filling out a new rental application. The application is available on our website.
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Q: What will the Inspector look for during the inspection of my property?
A: Please refer to the
Rental Inspection Section for information regarding rental inspections.
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