Frequently Asked Questions

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Truck Enforcement

Q: My street has “No Truck” signs on it. Why are trucks still driving on my street?

A: Per Village of Palatine ordinance, streets that are posted with “No Truck” signs prohibit trucks with a maximum gross weight over 10,000 lbs.  These signs only restrict trucks over 10,000 lbs from using your street as a cut-thru to another street.  Trucks may still use “No Truck” streets if they have a destination on that street, or if that street is the only way to gain access to their destination.  Regardless, they still have to be of legal weight & size as if the street was not restricted.

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Q: Do trucks really damage the roads?

A: A study done in the 1990’s determined one 80,000 lb. truck does as much damage to the road as 900 cars.  Heavy trucks stress the pavement, and the freeze-thaw cycles we experience in the Chicagoland area cause the roads to crack further and create potholes.

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Q: Why do trucks use engine brakes and aren’t they illegal?

A: Engine brakes, also known as “jake brakes” or “engine retarders” are an essential part of the braking system on heavy trucks.  Most heavy trucks use an air-brake system for primary braking power, but with heavy loads it is safer to have the engine slow down to help the air-brakes.  Local municipalities and counties are allowed by the Illinois Vehicle Code to enact ordinances regarding excessive noise from engine brakes.  Many newer trucks are equipped with mufflers to reduce the sound emitted.  The Village of Palatine does not have an ordinance specific to engine brake noise.

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Q: Are semi-truck drivers allowed to park their trucks on a residential street if they live there?

A: As long as their truck is of legal weight & size, they are allowed access for the purposes of loading, unloading, food, fuel, rest & repairs.  The driver still has to abide by all Village of Palatine parking ordinances such as overnight parking, fire lanes, blocking sidewalks, too close to driveways, etc.  There are also certain zoning restrictions in regards to garaging commercial vehicles in a residential district.  Please contact the Truck Enforcement Officer if you have a complaint about this.

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Q: What can I do to safely share the road with large trucks?

A: Please keep in mind that a typical 4-door sedan weighs about 3,000 lbs.  Trucks on our major arterial roads routinely operate at 80,000 lbs.  It takes a truck, in perfect conditions, considerably more time to stop than a car.  Please discipline yourself to follow the following safe driving tips around trucks:
  • Don’t try to beat the truck.  Speeding around the truck, changing lanes in front of it, and braking hard is a recipe for disaster.  Be patient, slow down and move in behind the truck if you need to turn.
  • Don’t tailgate a truck.  A truck will slow quickly even without using the brake.  Don’t wait for the trucks brake lights to come on to step on your brake.
  • Let the truck pass.  Don’t pull out from a driveway or parking lot thinking the truck can stop in time.
  • Don’t pass a truck on the right. Longer trucks may have to swing out to the left in order to complete a right turn, especially on local roads around shopping centers and industrial parks.  Passing on the right is illegal on any street, and can have terrible consequences if you don’t realize the truck is turning in front of you.
  • Assume all trucks are fully loadedDon’t drive based on your guess that a truck is operating on empty weight only.  Even empty trucks take longer to stop than your car.
  • Use your turn signal. The more information and advance notice you can give the truck driver of your impending turn, the better decision he can make to safely navigate his vehicle.

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Q: Are big trucks allowed to drive on residential roads?

A: The short answer is “yes”.  All trucks have to stay at or below maximum gross and axle weights for the road.  There are some local streets where truck traffic is prohibited.

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Q: If I have a complaint about a truck, what should I do?

A: In Palatine, you can call 9-1-1 anytime you need police service, even if it is not an emergency.  If your complaint about the truck requires immediate attention, please use the 9-1-1 option.  If your complaint revolves around an on-going problem, or you have general questions, please contact our Truck Enforcement Officer.

Officer Bryce Baker
847-359-9000

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Q: If my vehcile exceeds 10,000 pounds, do I need an overweight permit on local "No Truck" routes?

A: You DO NOT need an overweight permit for any weight in excess of 10,000 pounds.  Overweight permits are only required for those vehicles with non-divisible loads which exceed the legal weight limits set forth in the Illinois Vehicle Code.

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Truck Enforcement - Truckers

Q: I was told all roads have an 80,000 maximum gross weight starting January 1, 2010. Is this true?

A: The short answer is yes.  The State of Illinois eliminated the non-designated road weight structure.  All trucks on all roads are now subject to the federal bridge law formula, with the maximum gross weight being 80,000 pounds for combinations of vehicles that meet the length requirements.  Maximum single axle weight is now 20,000 pounds and tandem axle weight is 34,000 pounds on all roads in Illinois, with some exceptions.

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Q: Where can I find a list of highway authorities?

A: IDOT maintains an online interactive map of state maintained highways as does the Cook County Highway Department.  Contact the Truck Enforcement Officer if you have any questions as to who maintains a certain highway in Palatine.

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Q: What are the weights for the bridge on Quentin Road between RT68 and Lake-Cook Road?

A: The maximum weight limits depend on the type of truck you are operating.
Single vehicle (straight truck)           20 tons (40,000 lbs.)
Combinations (3 or 4 axle)              26 tons (52,000 lbs.)
Combinations (5 or more axles)      32 tons (64,000 lbs.)

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Q: Is Lake-Cook Road part of RT53?

A: Lake-Cook Road is not part of RT53. Lake-Cook Road from Quentin Road east to where it ends in the north suburbs is under the maintenance authority of Cook County.  From Quentin Road west into Barrington it is under the maintenance authority of IDOT.

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Q: Where can I find more information on trucking laws in Illinois?

A: Please visit the website for the Illinois Truck Enforcement Association at www.illinoistruckcops.com

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Q: I thought I have one mile of access from any interstate. Is that true?

A: Under Federal law, trucks are allowed one mile of access from a National Network highway (interstate) only for the purposes of food, fuel, rest, repairs, loading and unloading.  Trucks may not use this mile to cut-thru to another highway and must obey all posted bridge weight limits.  In Palatine, RT53 is the only National Network highway and it ends at RT68.

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Q: What is the weight limit for the bridge on Palatine Road west of RT53?

A: The bridge on Palatine Road just west of RT53 at Winston Drive has a maximum gross weight of 40 tons and a maximum axle weight of 10 tons.  The bridge also supersedes Class I access discussed above.

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Q: Can I use local streets that are posted as “No Truck” routes?

A: Streets in Palatine posted as “No Trucks” are limited to trucks with a gross weight of 10,000 lbs. or less.  The 10,000 pound weight limit is defined as actual weight (on the scale), registered weight or manufacturers GVWR.  You can use them iif your destination is on the restricted street or the restricted street is the only access to your destination.  You cannot use the restricted street to cut-thru to another street.  No matter what, the vehicle weight and size must be legal  for the street as if was not restricted.

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Q: I received an overweight ticket. How do I pay the fine?

A: Technically, you are not paying the fine, but posting bail.  Anytime a uniform traffic ticket is issued in Illinios, bail must be posted in order to get the ticket transmitted to the county clerk.  This is like posting bail to get your friend out of jail…except we usually don’t lock people up in jail for traffic tickets!  With other moving violations, the bail is usually $120 or a drivers license.  In the case of overweight violations however, the bond schedule is tiered based upon how far overweight the truck was.  Once the bond is posted, no court appearance is required however.  The fine is the same as the bond amount.
The following bond payment methods must be posted in person at the Palatine Police Department.  All check options need to be made payable to the Circuit Court of Cook County:
  • Credit Card (The cardholder whose name is on the card must be present to sign.  No phone orders)
  • Cash
  • Cashiers Check
  • Certified Check
  • Money Order
The bond methods below may be paid over the phone as the officer has blank checks for each banking system.  Again, the payee for each check must be the Circuit Court of Cook County
  • ComChek (Comdata)   800-741-3030 (press 5 for “will call”)
  • T-Check Systems   800-776-2435
  • EFS Transcheck   800-238-4022
  • TCH Check   800-405-5601
  • Fleet One  800-359-7587

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Q: With the new weight limits, did the State of Illinois increase height, width and length laws??

A: The maximum height law did not change and is still 13'6".  The maximum width increased to 8'6" on all roads.  The maximum lengths remained the same.  If you are more than 1-mile from a National Network highway, you are subject to length limitations of that road and may be required to have oversize permits for access to and from your destination.

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Crime Free Multi-Family Housing Program

Q: What if I live out of state or a significant distance or I travel often, and am unable to attend a seminar?

A: If you do not live in the State of Illinois you are required by Village Ordinance to appoint an in-state agent for your property. If you live a significant distance from Palatine, it is recommended that you appoint an “agent” for your property. An agent does not necessarily mean you need to hire a property manager, you can simply ask a close friend or family member who is willing to help. The purpose of having an agent is so the Village and Police Department have a contact person in close proximity that can assist if there is an emergency on your property. In order to list someone as your agent you need to fill out another rental license form. Forms may be downloaded from our website at www.palatine.il.us and click on Neighborhood Services and then Forms and Applications

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Q: What is a Lease Addendum and how do I get one?

A: A Crime Free Lease Addendum is a form that you are required to add to your existing lease (similar to a lease rider). This form will be signed by your resident when they renew their lease. A copy of the lease addendum you will be using needs to be provided to the Crime Free Coordinator. Sample lease addendums are provided on this site. You are welcome to adopt the sample addendum or you may have an attorney prepare one for you. If you choose to adopt the sample addendum, you may cut and paste it to your personal files and add your property information to it. Once you have completed your addendum, you should bring a copy to the seminar you are attending or you can email your addendum to tgulisano@palatine.il.us Please be sure to note what seminar you are attending.
 
 
Note: You are required to use the addendum with all your future leases.

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Q: What happens if I do not comply with the Crime Free Ordinance?

A: By not complying with the ordinance you may subject yourself to being cited by the Village. If a citation is issued you will be required to appear in court for an adjudication process and could be subject to fines. You will still be required after court to become compliant.

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Q: If I have attended a seminar in another town, will I be required to attend Palatine’s as well?

A: If you have attended a seminar in another town within the last year, you may be exempt from attending Palatine’s seminar with a few exceptions. You still must provide a copy of the lease addendum you will be using in Palatine and provide the Crime Free Coordinator with a signed letter from the police department in the town you attended the seminar. If you are attending a seminar in Palatine and own property in any of the above listed towns or any new towns that participate in the program, please ask the coordinator to sign and give you a letter of exemption for your other properties.

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Q: I already paid my license renewal fee and completed an inspection of my property. Do I still need to attend the seminar?

A: You are still required to attend the seminar and provide a copy of your Crime Free Lease Addendum before you can be issued your new rental license. Paying for the permit and completing the inspection does not exempt you from being compliant with the new ordinance.

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Q: I rent to family and don’t really have a lease. Do I still need to be compliant with the ordinance?

A: Yes. You are still required to be compliant because you have a rental license. Although you are not required to have a lease for your property, you will be required to have a lease addendum. A copy of the lease addendum must be supplied to the Crime Free Coordinator. Sample lease addendums may be used as long as your property information is clearly typed on the copy provided.

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Q: The Program is called Crime Free Multi-Housing, but I own a single family home or individual unit. Do I still need to attend a seminar and adopt a lease addendum?

A: The term Crime Free Multi-Housing is a copywriter term and is used universally throughout the United States and abroad for this type of program. The Village of Palatine Ordinance does require anyone with a rental license for a dwelling unit to be compliant with the ordinance. This includes owners who have 1 unit or a single family home.

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Q: I received the mailing and forgot to register for a seminar before my expiration, what should I do?

A: You can contact the Crime Free Office at 847-202-6641 and request conditional approval which will extend your expiration date for no more than 30 days. This conditional approval is given on a case by case basis and is not issued to everyone.

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Q: Am I able to bring my child to the seminar with me?

A: children are not permitted at the seminar.  Some of the material presented at the seminar is not appropriate for older children and younger children could create a distraction in class.  The training room is not designed for small children and there are many areas of the room that could pose a hazard. 

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Q: Who is permitted to attend the Crime Free Refresher Course?

A:

The only person who is permitted to take the refresher course is the person who took the original course 3 years prior.  If an agent or owner has changed and they represented the property at the original seminar, the new owner or agent is responsible for taking the original seminar.

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Q: What are the dates of the seminars?

A:

Seminar dates vary throughout the month.  Generally a seminar is hosted twice a month, one weekday seminar and one Saturday seminar are offered.  Depending on the availability of the training room there may be some months where only one seminar is hosted.  The dates are not provided on-line as each applicant only has a select number of seminars offered to them.

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Q: Is Palatine the only town participating in this program?

A: There are roughly 54 towns in the State of Illinois participating iin the Crime Free Program and several have ordinances similar to Palatines. Some of the local towns include: Schaumburg, Mount Prospect, Elgin, Naperville, Wheeling, Oak Forest, Addison, Niles, Riverside, Westmont and Round Lake Beach, Addison, Rosemont, Wheeling, Carpentersville, DesPlaines, Miles, etc.

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Q: Can my friend or family member attend a seminar on my behalf?

A: A friend or family member can attend on your behlaf as long as the person is listed as a co-owner or agent for your property and they will be managing it on a regular basis.  Co-owners and agents are equally liable for the property and any village litigation. Again, if you need to list someone as an agent, you will need to fill out an application. Simply visit www.palatine.il.us and go to Neighborhood Services, Forms and Applications and download a form.

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Q: Where are the seminars hosted and what time do they start?

A: The seminars are hosted at the Palatine Police Department, 595 N. Hicks Road. The seminar times vary depending on the date.  Morning seminars begin at 8:00am and end at 12:00pm, evening seminars begin at 5:30pm and end and 9:15pm. Snacks are generally provided.

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Planning and Zoning

Q: What are the responsibilities of the Plan Commission?

A: The Palatine Plan Commission is a hearing and advisory body, comprised of Palatine residents, for land use proposals. Under state law it acts as the public hearing body for the Village Council. Commissioners listen to the public, the petitioner (often a person wishing to develop property) and Village staff.

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Q: What are the responsibilities of the Zoning Board of Appeals?

A: The Palatine Zoning Board of Appeals (ZBA) is an advisory body, comprised of Palatine residents, for the hearing of special use and variation petitions. Under state law, it acts as the public hearing body for the Village Council. Members listen to the public, the petitioner and Village staff.

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Q: What is a Variation?

A: A Variation is a grant of relief by the Village Council, with recommendations given by the Village Staff and Zoning Board of Appeals, from specific limitations of the zoning ordinance. A variation is granted so a structure can be constructed or modified in a unique manner which does not meet some aspect of the Zoning regulations.

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Q: What is a Special Use?

A: A Special Use is permission granted by the Village Council, with recommendations given by Village Staff and the Zoning Board of Appeals, for use of property in a way not ordinarily permitted in a given zoning district classification.

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Q: Why do certain projects need to have a Special Use?

A: The projects that require a special use are typically unique requests which require further evaluation by the Village for any possible impact on the public health, welfare and safety.

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Q: What residential uses require a Special Use?

A: Please refer to these specific sections of the Zoning Ordinance for residential uses in the Residential Districts that require a Special Use.  
R-1, Single Family Residential: Section 10.02 (c) R-1A, Single Family Dwelling District: Section 10.03 (c) R-1B, Single Family District: Section 10.04 (c) R-1C, Single Family District: Section 10.05 (c) R-2, Single Family Dwelling District: Section 10.06 (c) R-3, High Density Multifamily District: Section 10.07 (c)

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Q: What commercial uses require a Special Use?

A: Please refer to these specific sections of the Zoning Ordinance for commercial uses in the Business Districts that require a Special Use.
 
B-1, Shopping Center District: Section 11.02 (d)
B-2, General Business District: Section 11.03 (d)
B-3, Central Business District: Section 11.04 (f)
B-4, Office-Research District: Section 11.05 (d)
B-5, Highway Business District: Section 11.06 (e)
M, Manufacturing District: Section 12.01(h)

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How Do I....?

Q: How can I schedule a pre-submittal meeting with a planner to discuss a specific project?

A: Please call Planning and Zoning to schedule a pre-submittal meeting. Your application will be assigned to one of our planners based on the type of request. You will work with the assigned planner throughout the entire process.

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Q: How can I get in touch with a Planner to ask a general question?

A: For any general planning or development questions, please feel free to contact Planning and Zoning at (847) 359-9047.

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Q: How do I know the setbacks for my property?

A: Once you know the zoning of your property, you can find the required setbacks by visiting the Zoning Ordinance, I know my Zoning, now what? sections or by calling the Planning and Zoning Department at (847) 359-9047.

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Q: Do I need special zoning approval for a fence?

A: Some fencing may require a special use. Please visit the Zoning Ordinance or contact the Planning and Zoning Department.

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Q: How much parking does my commercial property need?

A: Typically most commercial properties are required to provide one space per 300 square feet (sf) of gross floor area.  Parking requirements depends on the type of business. Detailed breakdowns of parking requirements are located in the Zoning Ordinance, Section 7.03 (b)(1).

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Q: How do I know if I need a special zoning request?

A: You may need a special zoning request if your proposal does not meet Village regulations. Please contact Planning and Zoning to discuss your proposal.

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Q: What are the fees for special zoning requests?

A: Please visit the Fee page of the Planning and Zoning webpage for a list of applicable fees.

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Q: How do I submit for a building permit?

A: Please visit the Permit Counter at Village Hall or refer to the Building Department webpage.

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Q: What is the status of my zoning request?

A: Please contact the Planner assigned to your zoning request. If not known, please contact the Planning and Zoning Department and you call will be forwarded to the correct planner.

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Q: What is the status of my building permit?

A: Please contact the Building Department at (847) 359-9042 in regards to building permit status.

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Q: When is the next public meeting of the Zoning Board of Appeals (ZBA), Plan Commission (PC) or Village Council (VC)?

A: The ZBA meets every second and forth Tuesday of each month at 7:00 pm. Plan Commission meets every first and third Tuesday of each month at 8:00 pm. Village Council meets on the first three Mondays of each month at 7:00 pm. Please check the Village Calendar for monthly dates of these public meetings.

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Q: How do I find the outcome of a PC or ZBA meeting?

A: There are several ways to find out about the outcome of any Plan Commission or Zoning Board of Appeals. Contact Planning and Zoning.
 
The minutes of the meeting are typically posted on the Village’s website about one to two weeks after the meeting. Link
Watch Channel 6, if you have cable service within the Village of Palatine.

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Q: Do I need special zoning approval for a pool, deck or outdoor structure?

A: If any of the above requests do not conform to the Zoning Ordinance, a special use or variation may be required.

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Q: Where can I build a shed?

A: Sheds required a building permit. Please visit the Building Department for permit requirements. Regulations regarding the placement and size of sheds can be found in Section 6.01 of the Zoning Ordinance.

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Q: Who do I contact about a complaint?

A: There are various means in which you can file a complaint with the Village. If it is a zoning complain, please contact Planning and Zoning directly. If you are unsure of the correct department in which to file the complaint, please contact Community Services at (847) 359-9042.

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Q: Who do I contact if I have a question or comment about a zoning application?

A: You can directly contact the planner who has been assigned to that zoning request or if you don’t know that assigned planner, please contact Planning and Zoning and your call will be directed accordingly.

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Building Permits

Q: Who restores the area around the construction site?

A: All areas disturbed by the construction must be restored to their original condition by either the contactor or owner. This includes, but is not limited to streets, sidewalks, parkways, trees, bushes, and fences.

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Q: What is a Certificate of Occupancy (C.O.)/Completion?

A: When the work is completed and has been inspected, you will receive either a Certificate of Occupancy or a Certificate of Compliance. This certificate formally marks completion of the project with the knowledge that it has been approved.

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Q: What is a building permit?

A: A building permit is a license that grants legal permission to begin construction of a building project. Permits and inspections are necessary to verify that all Village of Palatine codes are met. If they aren't, the public's health, safety and welfare is at risk.

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Q: When are appointments available for Pre-Submittal Meetings?

A: Wait times for appointments vary due to seasonal issues and customer demand; however, we will make every effort to schedule appointments within one week of the request.

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Q: What work requires a building permit?

A: Most people know that new buildings, additions to existing structures, renovations, demolitions, and temporary buildings usually require building permits and inspections. Less obvious projects that may require a permit include installing a swimming pool, deck and/or fence. Also, some tasks that involve electrical, plumbing, heating, ventilation and air conditioning systems and fireplaces require a building permit.

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Q: When do I schedule a Pre-Submittal Meeting?

A: The time to schedule a Pre-Submittal meeting is when you are ready to submit for a permit. The Permit Control Coordinator will review the required drawings/specifications and permit application to determine if they meet the requirements needed for permit submittal. If the drawings/specifications and application meet the requirements, the application will be accepted for review. If the drawings/specifications and application are not complete, a list of required items for the permit submittal will be provided to you. A new appointment may be required based on the missing items.Please refer to the Residential Submittal Requirements or the Commercial/Multi-Family Submittal Requirements for detailed information about what is required to submit for a building permit.

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Q: What documents must I display at the job site?

A: The building permit card must be in a visible location at the construction site. A copy of the approved plans must be on the job site at all times. Any proposed changes to the approved plan must be brought to the attention of the Building Official. Some changes will require review and approval.

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Q: How can I contact the building division?

A: The Village of Palatine Building Division exists to help make residential and business improvement projects safe and long-lasting. If you need more information about building permits, inspections, and fees, please call (847) 359-9042 between 8:00 a.m. and 5:00 p.m., Monday through Friday or contact us through the website.

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Q: Where can I find my plat of survey?

A: The plat of survey can be found with the mortgage papers that you received from your lender when you closed on your property. If you do not have your plat of survey with these papers, please call your lender to have them send you a copy. If there has ever been a permit on your property, you can try to find it on microfilm located in the Building Department. This process requires filling out a Freedom of Information Act Form and searching through the film on your property. If you cannot find it in either of these locations, you can hire a land surveyor to create a new plat of survey.

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Q: What is a building permit application?

A: After contacting the Building Division, you will have to complete an application for a building permit. It will require basic information about the project, such as who will perform the work, what work will be done, and how it will be done. The application process also will require you to submit drawings, plans or other documents for review. If the construction plans do not meet the Village's Building Code and Zoning Ordinance, or other related ordinance requirements, a code official will explain what needs to be corrected. To receive a permit you will have to pay a fee. The permit fee helps defray the cost of the Village of Palatine staffs time spent on the application, and the review and inspection process.

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Q: When should I call the Building Division?

A: The time to call the Building Division is before you start a project. Tell them what you plan to do and they will explain the requirements and assist you until the project has been safely and successfully completed. The Building Division staff is available to meet and discuss your project specifications. If you hire a professional contractor to do the work, select one who is familiar with local building codes. Then apply for a permit whether a professional or a do-it-yourselfer does the job.

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Q: Does the Village need to inspect my project?

A: When the work begins, the Village will inspect each major phase of construction. It is the responsibility of the person doing the work to schedule inspections at least 24 hours in advance. If the inspector finds that some of the work does not meet minimum code requirements, he will provide a written explanation of the corrections that must be made to bring the work up to acceptable standards.

Click here to access commercial inspection checklists.
Click here to access residential inspection checklist.

 

When the work has been completed and the inspector approves the final project, you will receive either a Certificate of Occupancy or a Certificate of Compliance. This will formally mark completion of the project with the understanding that it has been inspected

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Neighborhood Services

Q: How long will my rental license be valid?

A: Licenses are valid for one year from date of application. Each year your license will expire on the same day and month.

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Q: I am the rental owner and cannot be present for the inspection or CFMH seminar, can I send someone else in my place?

A: You may designate an agent to represent you by filling out and submitting a new rental license application form.  Both the owner and agent must sign the same form.  The application is available on our website.

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Q: I'm thinking about renting out my home/condo/townhome. When should I apply for the license?

A: When you list the property for rent you should apply.  The initial licensing process can take up to 6 weeks to complete

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Q: I am the owner of the property but I cannot be present for the inspection. Can I send someone else in my place?

A: Only the owner or an agent designated on the rental dwelling license application form may meet with our Inspector at the inspection appointment.  If you wish to designate an agent to represent you, you must complete, sign and submit a new application form. Your agent must complete and sign the same form.

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Q: Can I schedule a rental inspection for the weekend?

A: Rental inspections are conducted Monday through Friday, from 8:30 a.m. to 3:30 p.m. Our offices are closed on the weekend.

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Q: Can I pay over the phone or online?

A: The Village of Palatine does not accept payment by phone or online.  If paying by check, please remit to: Neighborhood Services, 200 E. Wood St., Palatine, IL 60067.  If paying by cash or credit card, you may do so in person at the Village Hall.  After hours payments can be dropped off at the front entrance of Village Hall or in the drive-up drop box located adjacent to the Village Hall building near the Park District tennis courts.

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Q: Can I fax or email my application?

A: We do not accept faxed or emailed new applications. Payment must accompany the application.  Applications received by fax or email with no accompanying payment are destroyed

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Q: I did not know about the rental licensing ordinance and already have a tenant living in my unit. Am I in trouble?

A: Since you are now aware of the rental licensing requirement, it is important that you start the licensing process as soon as possible to become compliant with Village ordinance.  As long as you complete the process and obtain your license no penalties would be assessed.

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Q: I have completed the inspection and Crime Free Multi-Housing requirements, why have I not received my license?

A: In order to have a license mailed to you, you must fill out and submit a Printed License Required form. You will then receive a license each year

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Business Questions

Q: What should I do if I am General Contractor?

A: If the location of your actual business/office is located in Palatine you need a Palatine business license. If you’re only doing work in the Village of Palatine, this could require you to have a contractor’s license. Please contact the building department at 847-359-9042.

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Q: How do I apply for a mobile vending license?

A: If the location of your actual business/office is located in Palatine you need a Palatine business license. If you’re only doing work in the Village of Palatine, this could require you to have a mobile vending permit. Please contact the Environmental Health department at 847-359-9090.

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Q: How do I apply for a Chauffeur License?

A: If the location of your actual business/office is located in Palatine you need a Palatine business license. If you’re only doing work in the Village of Palatine, this could require you to have a chauffeur license. Please contact the Palatine Police Department at 847-202-6618.

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Q: How do I apply for a Solicitor License?

A: If you go door to door selling items, you need to contact the Palatine Police Department at 847-202-6618 to obtain your license.

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Refuse and Recycling

Q: How do I dispose of appliances?

A:  All large appliances are to be collected as white goods by Groot on Wednesdays at no additional charge. Residents must contact Groot at least 24 hours in advance at (800) 244-1977 to schedule collection. White goods include refrigerators, freezers, air-conditioners, washers, dryers, dishwashers, water heaters, humidifiers, ranges/ovens, furnaces, and boilers. See Appliances/White Goods for further information.

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Q: How do I dispose of branches or limbs?

A: Unlimited weekly collection of bagged yard waste and bundled brush takes place the first week of April through the last week of November. Branches or limbs not exceeding four inches in diameter must be bundled in lengths not to exceed four feet. Bundles must not weigh more than 60 pounds. Bundles shall be secured with biodegradable cotton twine or rope. See Yard Waste for further information. 

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Q: How do I dispose of large items?

A: One bulk item may be placed at the curb weekly for collection. Such items include: Mattress and box spring, sofa, furniture, cabinets, barbeque grills, law mowers, snow blowers (all gas or propane tanks must be removed), plumbing fixtures, appliances, counter tops, bicycles, swing sets (when cut into lengths of four feet or less) and comparable items. Items exceeding 60 pounds in weight and 4 feet in length may be subject to a special pick up at an additional charge. See Special Pick Up Collection for further information.

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Q: How do I dispose of carpeting?

A: All rugs, carpeting, and padding shall be bundled and taped in rolls not to exceed four feet in length. Each bundle shall not exceed 60 pounds in weight or 2 cubic yards. See Bulk Items and Carpeting for further information. 

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Q: Can I throw out building materials?

A: Building materials resulting from do-it yourself projects, not to exceed 2 cubic yards, shall be collected, if placed in bags or securely tied/bundled. See Special Pick Up Collection for further information. 

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Q: How can I dispose of paint?

A: Latex paint that has completely dried up can be disposed of as garbage. Mix paint with an absorbent material such as kitty litter, sand or saw dust until no liquid is present and remove the lid. Oil Based paints and stain are considered household hazardous waste. See Latex Paint for further information. 

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Village Hall Regular Hours: Monday - Friday: 8:00 AM - 5:00 PM
200 East Wood Street, Palatine, Illinois 60067 P. (847) 358-7500
© 2009 The Village of Palatine. All Rights Reserved.