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Was Your Parkway Or Mailbox Damaged Last Winter?

February 25, 2011
During heavy snowfalls, it is very difficult to completely clear the snow without damaging some mailboxes or parkways. The Village is not responsible for mailboxes damaged during snow plowing if the mailboxes do not meet Village Code. The Village will not repair mailboxes damaged by on-Village vehicles. The Village’s total liability is limited to the cost of replacing a standard metal mailbox and/or standard pre-treated wood post.

When a mailbox is installed, it must be set back 12 inches from the back of the curb, or if there is no curb, 24 inches back from the hard surface of the pavement edge.

The bottom of the mailbox must be 48 inches above grade level. At this height and distance from the curb, the snow and snow plow blade should go under the mailbox and it will be the proper distance to allow the mail to be delivered from the mail truck.

A 4 x 4 inch wooden post or a 2.5 inch metal post can be set into the ground or anchored by a concrete slab set at grade level. The slab may not exceed 24 inches square nor be more than 18 inches deep. If you are planning to install a new mailbox, please install per these regulations.

If you believe your curbside mailbox or parkway was damaged by a Village snowplow, please call the Public Works Department, 705-5200, between 8 a.m. and 4 p.m., Monday through Friday.


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200 East Wood Street, Palatine, Illinois 60067 P. (847) 358-7500
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