This section of the Village’s website is intended to provide easy access to information and guidance for our residents and businesses during the ongoing COVID-19 pandemic. The Village will continue to provide updates and information as available. If you have any questions regarding the Coronavirus, please call the Illinois Coronavirus Disease (COVID-19) Hotline at (800) 889-3931 or contact them via e-mail at DPH.SICK@ILLINOIS.GOV
Restore Illinois Plan Update
As you may be aware, Governor JB Pritzker’s Restore Illinois Plan, with 5 distinct phases, is currently in place. All regions of the state entered Phase 3 of the plan on Friday, May 29, 2020. It is anticipated that the entire State of Illinois will enter Phase 4 of the Plan on Friday, June 26, 2020.
The Governor has also released guidelines for various businesses/industries which are available on the Illinois Department of Commerce and Economic Opportunity’s (DCEO) website via this link. These guidelines are intended to prepare businesses, employers and employees to implement new safety measures for reopening and returning to work.
Phase 4 Information:
As of now, it is anticipated that the entire State of Illinois will enter Phase 4 this Friday (June 26, 2020).
The State of Illinois has released guidelines for Phase 4 of the Governor’s Restore Illinois Plan. An overview of the Phase 4 Guidelines can be viewed by clicking here. For more detailed information related to specific businesses/industries, please click here.
DCEO is available to assist with inquiries regarding the new guidelines by phone at (800) 252-2923 or by email at email@example.com.
In conjunction with Phase III of the Restore Illinois Plan, outdoor dining is permitted subject to the applicable rules and guidelines. To review the Village of Palatine’s Outdoor Dining Information please click here.
Services Available Online Many of the services provided by the Village of Palatine can be accessed online. For various forms (including building permit applications, license applications, etc.) or to make online payments please visit www.palatine.il.us
OSHA Guidance on Preparing Workplaces for COVID-19: To view the document click here.
CDC Work Places During the COVID-19 Pandemic: To view the document click here.
Guidance for Public Inspectors: To view the document click here.
Detailed COVID-19 Case Data:
The Cook County Department of Public Health’s website provides details (including data for each community) regarding all confirmed cases of COVID-19 that have been reported to them. This information is being updated on a regular basis. To view this information please click on the following link: https://ccdphcd.shinyapps.io/covid19/
’Stay at Home’ Order and Essential Businesses & Operations:
Per Governor JB Pritzker’s ’Stay at Home’ Executive Order, which is now in effect until May 30, 2020, all Essential Businesses & Operations are encouraged to remain open. To the greatest extent feasible, Essential Businesses & Operations shall comply with Social Distance Requirements, including maintaining six-foot social distancing for both employees and members of the public at all times, including, but not limited to, when customers are standing in line.
Please Note the Following Related Resources Regarding Essential Businesses & Operations:
To view the Illinois Department of Commerce & Economic Opportunity’s Phase 3 Businesses & Operations FAQ summary please click here.
To file a complaint about a ’non-essential’ business being open please click here.
Latest Village Communications:
Groot Garbage & Recycling Collection Update: Starting the week of June 1, multiple bulk items can be placed at the curb for your regular collection. Please note, any bagged garbage placed at the curb (not including bagged garbage in a refuse cart) must be sealed/tied off. As a reminder, the collection of any white goods (appliances, etc.) and electronic waste (TVs, etc.) must be scheduled directly with Groot by contacting them at (800) 244-1977.
Guidance Regarding the Use of Masks by the Public: The U.S. Centers for Disease Control and Prevention (CDC) recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. The CDC also advises the use of simple cloth face coverings to slow the spread of COVID-19 and help people who may have the virus and do not know it from transmitting it to others. The most effective measures for preventing further spread of COVID-19 remain staying home when you are sick, maintain physical separation between other people while out in public (at least 6 feet), and frequently washing your hands with either soap and water or an alcohol-based hand rub.
To view the Illinois Department of Public Health’s guidance regarding the use of masks by the public please click the following link: https://www.palatine.il.us/…/IDPH-Guidance-on-Use-of-Masks-…
To view the CDC’s instructions on how to make your own mask please click the following link: https://www.palatine.il.us/…/CDC-DIY-Cloth-Face-Covering-In…
CDC Guide - ’How to Protect Yourself and Others’: The CDC has prepared a COVID-19 related information guide titled ’How to Protect Yourself and Others’. The guide provides specific recommendations that will help protect you and your family, while also helping to slow the spread of COVID-19. To view the guide, please click here.
IDPH COVID-19 Guide for Grocery Shopping: The Illinois Department of Public Health has prepared a COVID-19 Guide for Grocery Shopping. This Guide includes recommendations for how to conduct yourself while shopping. In addition, it suggests shopping alternatives to consider (such as food/meal delivery or having friends/family shop for you). The Guide can be viewed by clicking here.
Personal Protective Equipment Donations to the Village of Palatine: The Palatine Police Department will be accepting donations of personal protective equipment (PPE) and anti-bacterial cleaning supplies, wipes, gels, sprays, etc., on the following days and times: Tuesday, April 7 & 14 (8 AM - 11 AM) and Thursday, April 9 & 16 (1 PM – 4 PM). Anyone interested in donating during these times may do so by ringing the intercom speaker on the front door of the Palatine Police Station (595 N. Hicks Road). They will then be instructed to meet an officer at a south side door (Mariano’s side). If you would like to make a donation and cannot do so during the above times, please call (847) 359-9000 and we will make arrangements. The Village of Palatine is appreciative of all the donations, no matter how big or small.
Support Your Local Businesses: The Palatine Area Chamber of Commerce has created a new website (www.palatinestrong.com) in an effort to promote and sustain our local businesses during the COVID-19 outbreak. The website is designed to allow business owners to submit and residents to view all Palatine businesses, organizations, and services that are available and operating at this time. Please visit the website to see the hours, offers, and services being provided by your local businesses.
Other Related Restaurant/Food Establishment Information:
- To view the letter from the Illinois Department of Public Health regarding the enforcement of the Governor’s COVID-19 Executive Order No. 5 please click here.
- To view the ’COVID-19 and Food Service’ document prepared by the Illiois Department of Public Health (including guidance, resources, and Frequently Asked questions) please click here.
- To view the Guidance Information (for food establishments that stay open or close during the COVID-19 pandemic) from the Illinois Department of Public Health please click here.
- To view the ’Recommended Guidance for Preventing Spread of COVID-19 in Grocery Stores’ prepared by the Illinois Department of Public Health please click here.
- To view the U.S. Food & Drug Administration’s ’Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services during COVID-19’ please click here. The FDA’s corresponding Summary Infographic can be viewed by clicking here.
Government Agency Resources:
This section has been created to provide updated information and consolidated resources for our community to access. Please visit the following resources for the most recent information related to the Coronavirus:
The State of Illinois created a website to detail the State’s evolving response to the Coronavirus (COVID-19) and the resources available to Illinois residents. In addition, the website centralizes breaking updates from State government, prevention and preparation tips, frequently asked questions, and resources from public health experts.
State of Illinois Coronavirus (COVID-19) Website: click here.
The Illinois Department of Commerce & Economic Opportunity continues to share business related information, programs, and resources on their website as a resource during the ongoing COVID-19 issue.
Illinois Department of Commerce & Economic Opportunity Website: click here.
The CDC, U.S. Department of Homeland Security, FEMA, and The White House have partnered in the creation of a Coronavirus (COVID-19) related website. This website provides a variety of information, resources, and tools related to the ongoing COVID-19 issue.
Coronavirus.gov Website: Click here.
Centers for Disease Control & Prevention Website: Click here.
Illinois Department of Public Health Website: Click here.
Cook County Department of Public Health Website: Click here.
To view the President’s Coronavirus Guidelines for America (30 Days to Slow the Spread): Click here.
Illinois Commerce Commission Website: Click here.
The Illinois Municipal League has created a dedicated page on their website with information and resources related to COVID-19.
Illinois Municipal League COVID-19 Resources: click here.
Other Important Coronavirus (COVID-19) Related Information:
Don’t Flush It!
The Village of Palatine is responsible for maintaining the public sanitary sewer system, while homeowners and businesses are responsible for maintaining the private sanitary service lines that connect to the Village main line. Sewer lines and lift stations are designed to only handle water, human waste, and toilet tissue paper. Other items will potentially clog sewer lines and lead to sewer backups into homes and businesses that are expensive to clean and repair. The ongoing Coronavirus (COVID-19) issue has created a temporary shortage of toilet paper. If shortages continue, people may attempt to use alternative products. Residents and businesses need to recognize what not to flush in toilets. Do NOT flush any of the following:
- Baby or toilet wipes (flushable wipes may be used, but in minimum quantity and flushed one at a time), towelettes, disinfecting wipes, cloth wipes, paper towels, napkins, or Kleenex;
- Paper products or cotton swabs;
- Feminine hygiene products or other personal care items;
- Rags or mop heads; and
If you use any of the above listed items, please dispose of them properly and NOT in the toilet. For any questions or concerns, please contact the Public Works Department at (847) 705-5200.