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1. Why is the Village installing bike routes when we already have bike trails?
2. What type of lane markings are being installed on the streets?
3. Why does the bike route suddenly end after a few blocks?

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1. What work requires a building permit?
2. Where can I find my plat of survey?
3. Does the Village need to inspect my project?
4. What documents must I display at the job site?
5. How can I contact the building division?
6. When should I call the Building Division?
7. When do I schedule a Pre-Submittal Meeting?
8. When are appointments available for Pre-Submittal Meetings?
9. What is a Certificate of Occupancy (C.O.)/Completion?
10. What is a building permit?
11. What is a building permit application?
12. Who restores the area around the construction site?

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1. What are passport processing hours?
2. Can I register to vote at the Village?

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1. How can I dispose of paint?
2. How do I dispose of branches or limbs?
3. How do I dispose of appliances?
4. How do I dispose of large items?
5. How do I dispose of carpeting?
6. Can I throw out building materials?

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1. What are the pharmaceuticals drop off program guidelines?
2. What are the sharp disposal program guidelines?
3. What light bulbs are accepted for the drop off program?

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1. Does Palatine have a real estate transfer tax?
2. Can I pay my water bill online?
3. How do I set up water and sewer service?

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1. How do I obtain a copy of my Ambulance Bill or Ambulance Report?
2. How do I obtain a copy of a Fire Report?
3. When are CPR and First Aid Classes Offered?

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1. Can I pay over the phone or online?
2. I'm thinking about renting out my home/condo/townhome. When should I apply for the license?
3. Can I fax or email my application?
4. I did not know about the rental licensing ordinance and already have a tenant living in my unit. Am I in trouble?
5. How long will my rental license be valid?
6. Can I schedule a rental inspection for the weekend?
7. I am the owner of the property but I cannot be present for the inspection. Can I send someone else in my place?
8. I am the rental owner and cannot be present for the inspection or Crime Free Multi-Housing seminar, can I send someone else in my place?
9. I have completed the inspection and Crime Free Multi-Housing requirements, why have I not received my license?

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1. How do I apply for a mobile vending license?
2. How do I apply for a chauffeur license?
3. How do I apply for a solicitor license?

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1. What happens at a Plan Commission Meeting?
2. Who are the Commissioners?
3. How do I testify?
4. What is the next step in the process?

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1. What are the responsibilities of the Plan Commission?
2. What are the responsibilities of the Zoning Board of Appeals?
3. What is a Variation?
4. What is a Special Use?
5. Why do certain projects need to have a Special Use?
6. What residential uses require a Special Use?
7. What commercial uses require a Special Use?

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1. How can I schedule a pre-submittal meeting with a planner to discuss a specific project?
2. How can I get in touch with a Planner to ask a general question?
3. How do I know the setbacks for my property?
4. Do I need special zoning approval for a fence?
5. How much parking does my commercial property need?
6. How do I know if I need a special zoning request?
7. What are the fees for special zoning requests?
8. How do I submit for a building permit?
9. What is the status of my zoning request?
10. What is the status of my building permit?
11. When is the next public meeting of the Zoning Board of Appeals (ZBA), Plan Commission (PC) or Village Council (VC)?
12. How do I find the outcome of a Plan Commission or Zoning Board of Appeals meeting?
13. Do I need special zoning approval for a pool, deck or outdoor structure?
14. Where can I build a shed?
15. Who do I contact about a complaint?
16. Who do I contact if I have a question or comment about a zoning application?

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1. What if I live out of state or a significant distance or I travel often, and am unable to attend a seminar?
2. What is a Lease Addendum and how do I get one?
3. What happens if I do not comply with the Crime Free Ordinance?
4. If I have attended a seminar in another town, will I be required to attend Palatine’s as well?
5. I already paid my license renewal fee and completed an inspection of my property. Do I still need to attend the seminar?
6. I rent to family and don’t really have a lease. Do I still need to be compliant with the ordinance?
7. The Program is called Crime Free Multi-Housing, but I own a single family home or individual unit. Do I still need to attend a seminar and adopt a lease addendum?
8. I received the mailing and forgot to register for a seminar before my expiration, what should I do?
9. Am I able to bring my child to the seminar with me?
10. Who is permitted to attend the Crime Free Refresher Course?
11. What are the dates of the seminars?
12. Is Palatine the only town participating in this program?
13. Can my friend or family member attend a seminar on my behalf?
14. Where are the seminars hosted and what time do they start?

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1. Why does Palatine need red light cameras?
2. Why aren’t Police Officers monitoring these intersections?

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1. What are the allowable defenses for a Red Light Violation?
2. What if I was not the operator of the car at the time the violation took place, am I still liable?
3. What should I bring to my hearing?
4. What do I do when I arrive for my hearing?
5. Who may participate in the hearing?
6. How is the hearing conducted?
7. What if I am found liable?
8. What if I am found not liable?
9. What if either side disagrees with the Administrative Law Judge’s decision?
10. What happens I did not appear at my hearing date?
11. Are there any court costs to request to contest the violation?

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1. What is a violation?
2. Can I turn on red, when no “No Turn on Red” sign is present?
3. Why was I issued a citation?
4. How do I know these violations are valid?
5. Where can I view the video of the citation?

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1. My street has “No Truck” signs on it. Why are trucks still driving on my street?
2. Do trucks really damage the roads?
3. Why do trucks use engine brakes and aren’t they illegal?
4. Are semi-truck drivers allowed to park their trucks on a residential street if they live there?
5. What can I do to safely share the road with large trucks?
6. Are big trucks allowed to drive on residential roads?
7. If I have a complaint about a truck, what should I do?
8. If my vehicle exceeds 10,000 pounds, do I need an overweight permit on local "No Truck" routes?

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1. I was told all roads have an 80,000 maximum gross weight starting January 1, 2010. Is this true?
2. Where can I find a list of highway authorities?
3. What are the weights for the bridge on Quentin Road between RT68 and Lake-Cook Road?
4. Is Lake-Cook Road part of RT53?
5. Where can I find more information on trucking laws in Illinois?
6. I thought I have one mile of access from any interstate. Is that true?
7. What is the weight limit for the bridge on Palatine Road west of RT53?
8. Can I use local streets that are posted as “No Truck” routes?
9. I received an overweight ticket. How do I pay the fine?
10. With the new weight limits, did the State of Illinois increase height, width and length laws??

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1. How is participation determined?
2. What is the criteria for eligibility?
3. What is the homeowner's portion of the cost?
4. Who performs the work?
5. Can the contractor replace my driveway?
6. Can the contractor replace my apron or depress my curb?
7. How does the Village handle unsafe sidewalk where the homeowner is not able or not will to participate in this program?
8. Who should I call if I have any questions?

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1. What happens at a Zoning Board of Appeals Meeting?
2. Who are the Board Members?
3. How do I testify?
4. What is the next step in the process?