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1. Why is the Village installing bike routes when we already have bike trails?

The bike trail is considered more of a recreational route and does not provide full access 365 days a year. Additionally, use of Village streets as bike routes provides a more direct route to schools, shopping, parks, and connections with regional bike routes.

2. What type of lane markings are being installed on the streets?

There are two types of lane markings being installed. Shared bike/parking lanes are installed on streets that have on-street parking. The bicyclist can ride within the lane when cars are not parked there. There are pavement markings outside the lane to make motorists aware that bicyclists will ride in the traffic lane when cars are parked. These types of shared lanes provide an increased perception of comfort by the cyclist, decrease the likelihood of the occasional parked car being hit by another car, and encourage cars to drive down the streets at lower speeds.

Bike lanes designate a portion of the roadway for bicycle use on sections of streets where parking is prohibited. There are pavement markings inside the lane to make motorists aware that vehicles are prohibited from using that lane. Bike lanes allow for more predictable movements by both cars and bikes, encourage better cyclist adherence to laws about riding on the right side of the road, increase bike usage while decreasing car/bike crash rates, and encourage cars to drive down the streets at lower speeds.

3. Why does the bike route suddenly end after a few blocks?

The Palatine Bicycle Transportation Plan consists of approximately 26 miles of bike routes. The Federal grant used on this phase covers approximately 12 miles of the plan. It is the full intent for the routes to eventually continue as planned.

Streets that will be getting new lane markings as part of this project include sections of Illinois Avenue, Sterling Avenue, Wood Street west of Cedar Street, Wilmette Avenue, Winston Drive, Anderson Drive, Carpenter Drive, Cunningham Drive, Old Hicks Road, Gardenia Lane, Baldwin Road, and Colfax Street.

The Village will monitor the routes and record feedback from residents of any problems encountered as a result of these new lane markings. We are open to making changes should any of the routes become problematic. If you have any questions or concerns, please contact Elias Koutas, Deputy Director of the Public Works Department, at 847-705-5200.

Palatine Bicycle Transportation Plan (PDF)

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1. What work requires a building permit?

Most people know that new buildings, additions to existing structures, renovations, demolitions, and temporary buildings usually require building permits and inspections. Less obvious projects that may require a permit include installing a swimming pool, deck and/or fence. Also, some tasks that involve electrical, plumbing, heating, ventilation and air conditioning systems and fireplaces require a building permit. If you have questions regarding your project, please reach out to the Building Department at 847 359 9042.

2. Where can I find my plat of survey?

The plat of survey can be found with the mortgage papers that you received from your lender when you closed on your property. If you do not have your plat of survey with these papers, please call your lender to have them send you a copy. If there has ever been a permit on your property, you can try to filling a Freedom of Information request with the Village Clerks office to see if the Village can locate an old one. If you cannot find it in either of these locations, you can hire a land surveyor to create a new plat of survey.

3. Does the Village need to inspect my project?

When the work begins, the Village will inspect each major phase of construction. It is the responsibility of the person doing the work to schedule inspections at least 24 hours in advance. If the inspector finds that some of the work does not meet minimum code requirements, he will provide a written explanation of the corrections that must be made to bring the work up to acceptable standards.

When the work has been completed and the inspector approves the final project, you will receive either a Certificate of Occupancy or a Certificate of Compliance. This will formally mark completion of the project with the understanding that it has been inspected. Inspection Checklists

4. What documents must I display at the job site?

The building permit card must be in a visible location at the construction site. A copy of the approved plans must be on the job site at all times. Any proposed changes to the approved plan must be brought to the attention of the Building Official. Some changes will require review and approval.

5. How can I contact the building division?

The Village of Palatine Building Division exists to help make residential and business improvement projects safe and long-lasting. If you need more information about building permits, inspections, and fees, please call 847-359-9042 between 8 a.m. and 4 p.m., Monday through Friday or contact us through the website.

6. When should I call the Building Division?

The time to call the Building Division is before you start a project. Tell them what you plan to do and they will explain the requirements and assist you until the project has been safely and successfully completed. The Building Division staff is available to meet and discuss your project specifications. If you hire a professional contractor to do the work, select one who is familiar with local building codes. Then apply for a permit whether a professional or a do-it-yourselfer does the job.

7. When do I schedule a Pre-Submittal Meeting?

The time to schedule a Pre-Submittal meeting is when you are ready to submit for a permit. The Permit Control Coordinator will review the required drawings/specifications and permit application to determine if they meet the requirements needed for permit submittal.

If the drawings/specifications and application meet the requirements, the application will be accepted for review. If the drawings/specifications and application are not complete, a list of required items for the permit submittal will be provided to you. A new appointment may be required based on the missing items. Please refer to the Residential Submittal Requirements or the Commercial/Multi-Family Submittal Requirements for detailed information about what is required to submit for a building permit.

Permit Control Coordinator - Contact

8. When are appointments available for Pre-Submittal Meetings?

Wait times for appointments vary due to seasonal issues and customer demand; however, we will make every effort to schedule appointments within one week of the request.

9. What is a Certificate of Occupancy (C.O.)/Completion?

When the work is completed and has been inspected, you will receive either a Certificate of Occupancy or a Certificate of Compliance. This certificate formally marks completion of the project with the knowledge that it has been approved.

10. What is a building permit?

A building permit is a license that grants legal permission to begin construction of a building project. Permits and inspections are necessary to verify that all Village of Palatine codes are met. If they aren't, the public's health, safety and welfare is at risk.

11. What is a building permit application?

After contacting the Building Division, you will have to complete an application for a building permit. It will require basic information about the project, such as who will perform the work, what work will be done, and how it will be done. The application process also will require you to submit drawings, plans or other documents for review. If the construction plans do not meet the Village's Building Code and Zoning Ordinance, or other related ordinance requirements, a code official will explain what needs to be corrected. To receive a permit you will have to pay a fee. The permit fee helps defray the cost of the Village of Palatine staffs time spent on the application, and the review and inspection process.

12. Who restores the area around the construction site?

All areas disturbed by the construction must be restored to their original condition by either the contractor or owner. This includes, but is not limited to streets, sidewalks, parkways, trees, bushes, and fences.

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1. What are passport processing hours?

Passports will be processed by Appointment Only starting April 1, 2021 Monday - Thursday from 9 AM to Noon & 1 PM to 3 PM PLEASE CALL 847-359-9050

2. Can I register to vote at the Village?

Yes, you can register to vote at the Clerk's office Monday - Friday, 8-5. Two forms of identification are required, one with name and current address.

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1. How can I dispose of paint?

Latex paint that has completely dried up can be disposed of as garbage. Mix paint with an absorbent material such as kitty litter, sand or saw dust until no liquid is present and remove the lid. Oil Based paints and stain are considered household hazardous waste. For further information, see the latex paint page.

2. Where can I recycle batteries?

According to the Illinois Environmental Protection Agency, single-use Alkaline batteries AAA, AA, C, D 6v & 9v are classified as "non-hazardous" and may be safely disposed with household trash. 

Lithium Primary and rechargeable Nickel Cadmium (NiCd), Nickel Metal Hydride (NiMh), and Lithium-Ion batteries contain mercury and other heavy metals and according to the IEPA, should be recycled. 

Because single-use Alkaline and Lithium batteries look amazingly similar, the best way to know is to read the label.  Always place individual Lithium batteries in a plastic zip baggie, wrap it in plastic film or tape the terminal end with duct or electrical tape before recycling or disposing in the garbage to eliminate the risk of sparking a fire. 

Call2Recycle partners with retail stores such as Best Buy, Home Depot and Lowes that accept lithium primary and rechargeable batteries only – NO alkaline batteries!  Go to call2recycle.org/locator to find a location and for more information.

3. How do I dispose of branches or limbs?

Unlimited weekly collection of bagged yard waste and bundled brush takes place the first week of April through the last week of November. Branches or limbs not exceeding four inches in diameter must be bundled in lengths not to exceed four feet. Bundles must not weigh more than 60 pounds. Bundles shall be secured with biodegradable cotton twine or rope. For further information, please see our yard waste page.

4. How do I dispose of appliances?

All large appliances are collected as white goods by Groot on Wednesdays and subject to a $20.00 charge payable directly to Groot.  Residents must contact Groot at least 24 hours in advance at (800) 244-1977 to schedule a collection and make payment. White goods include:
- Air-conditioners
- Boilers
- Dishwashers
- Dryers
- Freezers
- Furnaces
- Humidifiers
- Ranges/ovens
- Refrigerators
- Washers
- Water heaters

For further information, please visit our

appliances and white goods page.

5. How do I dispose of large items?

One bulk item may be placed at the curb weekly for collection. Such items include: - Appliances
- Barbecue grills
- Bicycles
- Cabinets
- Counter tops
- Furniture
- Lawn mowers
- Mattress and box spring
- Plumbing fixtures
- Snow blowers (all gas or propane tanks must be removed)
- Sofa
- Swing sets (when cut into lengths of four feet or less)
- Comparable items

Items exceeding 60 pounds in weight and 4 feet in length may be subject to a special pick up at an additional charge.

For further information, please visit our special pick-ups page.

6. How do I dispose of carpeting?

All rugs, carpeting, and padding shall be bundled and taped in rolls not to exceed four feet in length. Each bundle shall not exceed 60 pounds in weight or 2 cubic yards. For further information, please visit our bulk items page.

7. Can I throw out building materials?

Building materials resulting from do-it yourself projects, not to exceed 2 cubic yards, shall be collected, if placed in bags or securely tied/bundled. For further information, please visit our special pick-ups page.

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1. What are the pharmaceuticals drop off program guidelines?

Bring residentially-generated pharmaceuticals, including over-the-counter, non-controlled medications. See list below for acceptable and unacceptable items. No controlled substances will be accepted. For a list of controlled substances visit the Diversion Control Division of the U.S. Department of Justice Drug Enforcement Agency website.

Pharmaceuticals must be in the original container with labels to identify contents. Personal information such as name, address or phone on the prescription label can be blackened out.

Acceptable Items:
Unused and expired prescription medications
Prescription cough syrup
Prescription eye and ear drops
Unused and expired over-the-counter medications
Unacceptable Items:
Controlled substances and non-prescription liquids.
Controlled substances can be crushed and mixed with an undesirable substance like coffee grounds or kitty litter, and then thrown away in the garbage.

For additional program information visit the SWANCC Pharmaceutical/Sharps Disposal website.

2. What are the sharp disposal program guidelines?

Bring residentially-generated sharps/needles in a red biohazard container or a rigid plastic laundry detergent bottle with a lid or a coffee can. Containers must have a clear visible lid or be opened by resident upon request to view contents. All sharps/needles must be put into containers at home. No loose or bagged sharps/needles will be accepted. The Environmental Health Division will also provide a free 1-quart or 1-gallon sharps container to residents who administer home-injections, while supplies last. When the sharps/needles container is full, the resident should bring the container back for proper disposal.

For additional program information visit the SWANCC Pharmaceutical/Sharps Disposal website.

3. What light bulbs are accepted for the drop off program?

Bring residentially-generated light bulbs that contain mercury, such as compact fluorescent light (CFL) bulbs that come in many shapes and sizes. Bring up to 4' in length fluorescent light tubes that are sealed in a plastic bag. Do not bring any incandescent bulbs, as they contain no mercury and can be disposed of in the garbage. Broken light bulbs will not be accepted. For additional program information go to the Fluorescent Bulb Recycling page of the SWANCC website. A limit of 12 lights will be accepted from a resident per visit.

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1. Does Palatine have a real estate transfer tax?

No, there is no real estate transfer tax in Palatine.

2. Can I pay my water bill online?

Yes, water bills can be paid online. You need your complete account number and your last name as it appears on your bill.

3. How do I set up water and sewer service?

Please call (847) 359-9082 Utility Billing with your Address and Contact Information.

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1. How do I obtain a copy of my Ambulance Bill or Ambulance Report?

If you would like to obtain a copy of your personal ambulance report you can stop by our administrative offices at 39 E. Colfax Street during normal business hours (8am-5pm). You must bring a form of ID to verify identification. All ambulance billing in handled by Andres Medical Billing. Call them at 800-244-2345 to obtain a copy of your bill, or if you have any questions regarding your bill.

2. How do I obtain a copy of a Fire Report?

Fill out a Freedom of Information Request

Fire Department request form.

3. When are Classes Offered?

The Palatine Fire Department offers American Heart Association CPR, First Aid, Babysitting, and Fire Extinguisher classes to groups only. We do not have standing monthly classes. Class cost varies Click here for 2021 Class Cost Rates.

4. How do I register a premise alert for my home?

Call the Fire Department at 847-202-6340 with the information you would like included (ie. garage door code, lock box location etc.) We will enter it into our secure system so there is no delay in gaining entry into your home. 

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1. What codes has the Fire Prevention Division adopted?

The Village of Palatine Fire Prevention Division enforces the following codes, this is not an exhaustive list and if you should have specific questions with regards to the code the Fire Prevention Division is more than happy to assist you by phone at 847-359-9029: 

• International Building Code - 2015 Edition (With Amendments)
• International Fire Code - 2015 Edition (With Amendments)
• NFPA 101 (Life Safety Code) - 2000 Edition
• Ch. 6 - Village of Palatine Code of Ordinances (Building Codes and Regulations)
• Ch. 7 - Village of Palatine Code of Ordinances (Fire Prevention and Protection)

2. How do I submit test reports to Fire Prevention?

Inspection, testing, and maintenance on your fire and life safety systems is critical to maintaining system operability and reliability. Records of system inspections, tests, and maintenance are required to be maintained on the premises and provided to the fire code official. All compliant and non-compliant fire and life safety system test reports are required to be sent to the Fire Prevention Division electronically by your service provider via The Compliance Engine's online system at www.thecomplianceengine.com. If you have questions regarding this requirement please contact the Fire Prevention Division at 847-359-9029. If you encounter technical issues with the The Compliance Engine contact Brycer support at 855-279-2371.

3. Why did I receive an invoice for a Fire Inspection?

The Fire Prevention Division conducts periodic inspections in all buildings and business types (except single-family and two-family homes) within the Village of Palatine. The purpose of these inspections is to ensure a reasonable level of life safety and protection of property from the hazards of fire, explosion, or dangerous conditions in new and existing buildings, structures, and premises, and to provide safety to fire fighters and emergency responders during emergency operations. All violations must be corrected within thirty (30) days of the initial inspection. Those conditions determined to be imminent life safety hazards must be corrected immediately. Fees related to the Annual Fire and Life Safety Inspections shall be included in the Village’s Fee Schedule. Fees are only assessed when it is necessary for an inspector to conduct a 3rd or 4th re-inspection. If violations remain outstanding beyond the 4th inspection, the matter will then enter the citation process.

4. How do I dispose of my old smoke alarms?

Information from www.swancc.org/smoke-detectors: 

Ionization smoke detectors contain small amounts of radioactive materials. Never disassemble a smoke detector. Intact detectors pose little threat, but can be a health hazard if broken open. By federal regulation, all smoke detectors contain the mail-back address to send used units with radioactive chips. The address of the supplier may be listed in the product warranty or user's manual. The U.S. Nuclear Regulatory Commission suggests checking the label on the detector for disposal options, but residents may safely discard individual units in their regular garbage.

https://swancc.org/component/content/article/332-frequently-asked-questions/717-how-do-i-dispose-of-smoke-detectors?Itemid=101

For First Alert or BRK: call First Alert at 800-323-9005.

For Other Brands: Curie Environmental in New Mexico will take any smoke detector back for a fee. For specific instructions on how to send the detector, see curieservices.com.

Lighting Resources, LLC
(866) 375-7340
Greenwood, IN
lightingresourcesinc.com
Recycling kits are available for smoke detectors, batteries, electronic waste and mercury devices.

Updated 10-12-17www.swancc.org/smoke-detectors:

5. How to schedule a permit related Inspection?

Inspections

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1. Can I pay over the phone or online?

The Village of Palatine does not accept payment by phone or online. If paying by check, please remit to:
Neighborhood Services
200 E Wood Street
Palatine, IL 60067

If paying by cash or credit card, you may do so in person at the Village Hall. After hours payments can be dropped off at the front entrance of Village Hall or in the drive-up drop box located adjacent to the Village Hall building near the Park District tennis courts.

2. I'm thinking about renting out my home/condo/townhome. When should I apply for the license?

When you list the property for rent you should apply. The initial licensing process can take up to 6 weeks to complete

3. Can I fax or email my application?

We do not accept faxed or emailed new applications. Payment must accompany the application. Applications received by fax or email with no accompanying payment are destroyed

4. I did not know about the rental licensing ordinance and already have a tenant living in my unit. Am I in trouble?

Since you are now aware of the rental licensing requirement, it is important that you start the licensing process as soon as possible to become compliant with Village ordinance. As long as you complete the process and obtain your license no penalties would be assessed.

5. How long will my rental license be valid?

Licenses are valid for one year from date of application. Each year your license will expire on the same day and month.

6. Can I schedule a rental inspection for the weekend?

Rental inspections are conducted Monday through Friday, from 8:30 a.m. to 3:30 p.m. Our offices are closed on the weekend.

7. I am the owner of the property but I cannot be present for the inspection. Can I send someone else in my place?

Only the owner or an agent designated on the rental dwelling license application form may meet with our Inspector at the inspection appointment. If you wish to designate an agent to represent you, you must complete, sign and submit a new application form. Your agent must complete and sign the same form. Rental License Application (PDF)

8. I am the rental owner and cannot be present for the inspection or Crime Free Multi-Housing seminar, can I send someone else in my place?

You may designate an agent to represent you by filling out and submitting a new rental license application form. Both the owner and agent must sign the same form. The application is available on our website. Rental License Application (PDF)

9. I have completed the inspection and Crime Free Multi-Housing requirements, why have I not received my license?

In order to have a license mailed to you, you must fill out and submit a Printed License Required form. You will then receive a license each year.

Printed License Required Form (PDF)

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1. How do I apply for a mobile vending license?

If the location of your actual business/office is located in Palatine you need a Palatine business license. If you’re only doing work in the Village of Palatine, this could require you to have a mobile vending permit. Please contact the Environmental Health department at 847-359-9090.

2. How do I apply for a chauffeur license?

If the location of your actual business/office is located in Palatine you need a Palatine business license. If you’re only doing work in the Village of Palatine, this could require you to have a chauffeur license. Please contact the Palatine Police Department at 847-202-6618.

3. How do I apply for a solicitor license?

If you go door to door selling items, you need to contact the Palatine Police Department at 847-202-6618 to obtain your license.

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1. What happens at a Plan Commission Meeting?

1. The Chair calls the meeting to order and roll call is taken to ensure a quorum.

2. Minutes and Findings of Fact of the previous meeting are approved.

3. The Chair reads the legal notice authorizing a public hearing and numbers exhibits presented in advance as evidence by either the petitioner or others.

4. Chair calls on the staff, the petitioner, and members of the public (in that order) to present testimony. Anyone who wishes to ask a question or make a statement is sworn in as a witness. The petitioner is not required to, but may answer questions raised by the audience. The chair will not permit argument or unproductive exchange to develop between the audience, the petitioner, commission members, and / or staff.

5. The public hearing is closed, and the Board deliberates on the matter. If there is more than one public hearing scheduled, the Board may hold all hearings before deliberating. Although you will not be able to speak or give further input after the public hearing is closed, you are encouraged to remain and listen. The Board in its deliberations will consider only evidence which is relevant to this petition. Evidence which may be considered includes such things as case law, procedure, traffic generation, property values, etc.

2. Who are the Commissioners?

The nine members have been appointed to serve without any compensation and volunteer their time to serve their community. The secretary, who sits on the platform, is a Village employee, not a commission member.

Remember...the Plan Commission is a recommending body. The Village Council makes final decisions.

3. How do I testify?

The public is called on to speak at a specific point in the agenda. Spoken testimony should be brief, non-repetitive and to the point. A time limit may be set if there are many people wishing to speak. Representatives of homeowners associations may be invited to speak first.

4. What is the next step in the process?

The Plan Commission’s recommendations are sent to the Village Council along with staff recommendations. The Council meets as the Committee of the Whole for its discussion. They MAY allow limited testimony before making a recommendation. The Village Council votes the Committee’s recommendation at a Council meeting. As a member of the public, you can always telephone or write council members and the Mayor of the Village.

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1. What are the responsibilities of the Plan Commission?

The Palatine Plan Commission is a hearing and advisory body, comprised of Palatine residents, for land use proposals. Under state law it acts as the public hearing body for the Village Council. Commissioners listen to the public, the petitioner (often a person wishing to develop property) and Village staff.

2. What are the responsibilities of the Zoning Board of Appeals?

The Palatine Zoning Board of Appeals (ZBA) is an advisory body, comprised of Palatine residents, for the hearing of special use and variation petitions. Under state law, it acts as the public hearing body for the Village Council. Members listen to the public, the petitioner and Village staff.

3. What is a Variation?

A Variation is a grant of relief by the Village Council, with recommendations given by the Village Staff and Zoning Board of Appeals, from specific limitations of the zoning ordinance. A variation is granted so a structure can be constructed or modified in a unique manner which does not meet some aspect of the Zoning regulations.

4. What is a Special Use?

A Special Use is permission granted by the Village Council, with recommendations given by Village Staff and the Zoning Board of Appeals, for use of property in a way not ordinarily permitted in a given zoning district classification.

5. Why do certain projects need to have a Special Use?

The projects that require a special use are typically unique requests which require further evaluation by the Village for any possible impact on the public health, welfare and safety.

6. What residential uses require a Special Use?

Please refer to these specific sections of the Zoning Ordinance for residential uses in the Residential Districts that require a Special Use. 

R-1, Single Family Residential: Section 10.02 (c) 

R-1A, Single Family Dwelling District: Section 10.03 (c) 

R-1B, Single Family District: Section 10.04 (c) 

R-1C, Single Family District: Section 10.05 (c) 

R-2, Single Family Dwelling District: Section 10.06 (c) 

R-3, High Density Multifamily District: Section 10.07 (c)

7. What commercial uses require a Special Use?

Please refer to these specific sections of the Zoning Ordinance for commercial uses in the Business Districts that require a Special Use.

- B-1, Shopping Center District: Section 11.02 (d)
- B-2, General Business District: Section 11.03 (d)
- B-3, Central Business District: Section 11.04 (f)
- B-4, Office-Research District: Section 11.05 (d)
- B-5, Highway Business District: Section 11.06 (e)
- M, Manufacturing District: Section 12.01(h)

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1. How can I schedule a pre-submittal meeting with a planner to discuss a specific project?

Please call the Planning and Zoning Department at 847-359-9047 to schedule a pre-submittal meeting. Your application will be assigned to one of our planners based on the type of request. You will work with the assigned planner throughout the entire process.

2. How can I get in touch with a Planner to ask a general question?

For any general planning or development questions, please feel free to contact the Planning and Zoning Department at 847-359-9047.

3. How do I know the setbacks for my property?

Once you know the zoning of your property, you can find the required setbacks by visiting the Zoning Ordinance. If you have questions, please contact the Planning and Zoning Department at 847-359-9047.

4. Do I need special zoning approval for a fence?

Some fencing may require a Special Use. Please visit the Zoning Ordinance or contact the Planning and Zoning Department at 847-359-9047.

Planning and Zoning Department.

5. How much parking does my commercial property need?

Typically most commercial properties are required to provide one space per 300 square feet (sf) of gross floor area. Parking requirements depends on the type of business. Detailed breakdowns of parking requirements are located in the Zoning Ordinance, Section 7.03 (b)(1).

6. How do I know if I need a special zoning request?

You may need a special zoning request if your proposal does not meet Village regulations. Please contact the Planning and Zoning Department at 847-359-9047 to discuss your proposal.

7. What are the fees for special zoning requests?

Please review the Fee Schedule in the Code of Ordinanances for a list of applicable fees or contact the Planning and Zoning Department at 847-359-9047.

8. How do I submit for a building permit?

Please visit the Permit Counter at Village Hall or refer to the Building Department webpage. Building Department - Contact

9. What is the status of my zoning request?

Please contact the Planner assigned to your zoning request. If not known, please contact the Planning and Zoning Department at 847-359-9047 and you call will be forwarded to the correct planner.

10. What is the status of my building permit?

Please contact the Building Department at 847-359-9042 in regards to building permit status.

11. When is the next public meeting of the Zoning Board of Appeals (ZBA), Plan Commission (PC) or Village Council (VC)?

The ZBA meets every second and fourth Tuesday of each month at 7 p.m. 

Plan Commission meets every first and third Tuesday of each month at 7 p.m. 

Village Council meets on the first three Mondays of each month at 7 p.m. 

Please check the Village Calendar for monthly dates of these public meetings.

Village Calendar

12. How do I find the outcome of a Plan Commission or Zoning Board of Appeals meeting?

There are several ways to find out about the outcome of any Plan Commission or Zoning Board of Appeals:

- Contact the Planning and Zoning Department at 847-359-9047.

- The minutes of the meeting are typically posted on the Village’s website about one to two weeks after the meeting.

- Watch Channel 6, if you have cable service within the Village of Palatine.

13. Do I need special zoning approval for a pool, deck or outdoor structure?

If any of the requests do not conform to the Zoning Ordinance, a Special Use or Variation may be required.

14. Where can I build a shed?

Sheds require a building permit. Please visit the Building Department for permit requirements. Regulations regarding the placement and size of sheds can be found in Section 6.01 of the Zoning Ordinance.

Building Department

15. Who do I contact about a complaint?

There are various means in which you can file a complaint with the Village. If it is a zoning complaint, please contact the Planning and Zoning Department directly at 847-359-9047. If you are unsure of the correct department in which to file the complaint, please contact Community Services at 847-359-9042.

16. Who do I contact if I have a question or comment about a zoning application?

You can directly contact the planner who has been assigned to that zoning request or if you don’t know that assigned planner, please contact the Planning and Zoning Department at 847-359-9047 and your call will be directed accordingly.

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1. What if I live out of state or a significant distance or I travel often, and am unable to attend a seminar?

If you do not live in the State of Illinois you are required by Village Ordinance to appoint an in-state agent for your property. If you live a significant distance from Palatine, it is recommended that you appoint an “agent” for your property. An agent does not necessarily mean you need to hire a property manager, you can simply ask a close friend or family member who is willing to help. The purpose of having an agent is so the Village and Police Department have a contact person in close proximity that can assist if there is an emergency on your property. In order to list someone as your agent you need to fill out another rental license form.

2. What is a Lease Addendum and how do I get one?

A Crime Free Lease Addendum is a form that you are required to add to your existing lease (similar to a lease rider). This form will be signed by your resident when they renew their lease. A copy of the lease addendum you will be using needs to be provided to the Crime Free Coordinator. Sample lease addendums are provided on this site. You are welcome to adopt the sample addendum or you may have an attorney prepare one for you. If you choose to adopt the sample addendum, you may cut and paste it to your personal files and add your property information to it. Once you have completed your addendum, you should bring a copy to the seminar you are attending or you can email your addendum to tgulisano@palatine.il.us Please be sure to note what seminar you are attending.

Note: You are required to use the addendum with all your future leases.

3. What happens if I do not comply with the Crime Free Ordinance?

By not complying with the ordinance you may subject yourself to being cited by the Village. If a citation is issued you will be required to appear in court for an adjudication process and could be subject to fines. You will still be required after court to become compliant.

4. If I have attended a seminar in another town, will I be required to attend Palatine’s as well?

If you have attended a seminar in another town within the last year, you may be exempt from attending Palatine’s seminar with a few exceptions. You still must provide a copy of the lease addendum you will be using in Palatine and provide the Crime Free Coordinator with a signed letter from the police department in the town you attended the seminar. If you are attending a seminar in Palatine and own property in any of the above listed towns or any new towns that participate in the program, please ask the coordinator to sign and give you a letter of exemption for your other properties. Please note - Not every town that does crime free is accepted in Palatine, please check with the coordinator to determine which towns are acceptable.

5. I already paid my license renewal fee and completed an inspection of my property. Do I still need to attend the seminar?

You are still required to attend the seminar and provide a copy of your Crime Free Lease Addendum before you can be issued your new rental license. Paying for the permit and completing the inspection does not exempt you from being compliant with the new ordinance.

6. I rent to family and don’t really have a lease. Do I still need to be compliant with the ordinance?

Yes. You are still required to be compliant because you have a rental license. Although you are not required to have a lease for your property, you will be required to have a lease addendum. A copy of the lease addendum must be supplied to the Crime Free Coordinator. Sample lease addendums may be used as long as your property information is clearly typed on the copy provided.

7. The Program is called Crime Free Multi-Housing, but I own a single family home or individual unit. Do I still need to attend a seminar and adopt a lease addendum?

The term Crime Free Multi-Housing is a copywriter term and is used universally throughout the United States and abroad for this type of program. The Village of Palatine Ordinance does require anyone with a rental license for a dwelling unit to be compliant with the ordinance. This includes owners who have 1 unit or a single family home.

8. I received the mailing and forgot to register for a seminar before my expiration, what should I do?

You can contact the Crime Free Office at 847-202-6641 and request conditional approval which will extend your expiration date for no more than 30 days. This conditional approval is given on a case by case basis and is not issued to everyone.

9. Am I able to bring my child to the seminar with me?

Children are not permitted at the seminar. Some of the material presented at the seminar is not appropriate for older children and younger children could create a distraction in class. The training room is not designed for small children and there are many areas of the room that could pose a hazard.

10. Who is permitted to attend the Crime Free Refresher Course?

The only person who is permitted to take the refresher course is the person who took the original course 3 years prior. If an agent or owner has changed and they represented the property at the original seminar, the new owner or agent is responsible for taking the original seminar.

11. What are the dates of the seminars?

Seminar dates vary throughout the month. Generally a seminar is hosted once a month, usually on a Saturday. The dates are not provided on-line as each applicant only has a select number of seminars offered to them.

12. Is Palatine the only town participating in this program?

There are roughly 54 towns in the State of Illinois participating in the Crime Free Program and several have ordinances similar to Palatines. Some of the local towns include:
- Addison
- Carpentersville
- DesPlaines
- Elgin
- Miles
- Mount Prospect
- Naperville
- Niles
- Oak Forest
- Riverside
- Rosemont
- Schaumburg
- Westmont and Round Lake Beach
- Wheeling
- Etc.

13. Can my friend or family member attend a seminar on my behalf?

A friend or family member can attend on your behalf as long as the person is listed as a co-owner or agent for your property and they will be managing it on a regular basis. Co-owners and agents are equally liable for the property and any village litigation. Again, if you need to list someone as an agent, you will need to fill out an application.

14. Where are the seminars hosted and what time do they start?

The seminars are hosted at the Palatine Police Department, 595 North Hicks Road. The seminar times vary depending on the date. Seminars begin promptly at 8 a.m. and end at noon. Attendees are expected to arrive on time to receive credit for attendance. Snacks are generally provided.

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1. Why does Palatine need red light cameras?

Traffic studies show that Red Light Running is a problem at several intersections within the Village. The goal of the camera program is to change driver behavior by encouraging compliance with traffic signal laws through around-the-clock enforcement.

2. Why aren’t Police Officers monitoring these intersections?

The Palatine Police Department is committed to the safety of their residents, but no community can afford to police every red light intersection 24 hours a day. Traditional enforcement also creates a safety hazard for the violator, other drivers, pedestrians and the officer when police pursues a violator through a red light. This technology frees up officers to assist and protect residents in other ways.

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1. What are the allowable defenses for a Red Light Violation?

Allowable defenses include:
- Police officer already issued you a uniform traffic citation for the same violation (the citation issued by the police officer takes precedence over the Violation Notice).
- Vehicle or license plates were stolen and not recovered at the time of the violation
- Vehicle was leased or rented to another party, and a written affidavit of the lessee of the vehicle and a lease agreement were submitted
- Vehicle was lawfully participating in a funeral procession or yielding to an emergency vehicle
- Respondent was not the registered owner or lessee of the cited vehicle at the time of the violation
- Any other evidence or issues deemed as a defense by the Hearing Officer.

These allowable defenses as permitted pursuant to Illinois State Law 625 ILCS 5/11-208.6.

2. What if I was not the operator of the car at the time the violation took place, am I still liable?

Under Illinois State Law, 625 ILCS 5/11-208.6, the registered owner of a vehicle is liable for any automated traffic law violations that occur to the vehicle. It does not matter who was driving the car, the law clearly states that the registered owner is liable.

3. What should I bring to my hearing?

It is in your best interest to attend the hearing, along with your Notice of Hearing. You are strongly encouraged to bring all of your evidence (photos, receipts, invoices, permits, etc.) and witnesses with you. If English is not your first language, please bring a friend or family member to help translate.

4. What do I do when I arrive for my hearing?

Arrive promptly at 595 North Hicks Road. Check in begins 15 minutes before the hearing. Please check in with the Hearing Clerk when you arrive for your hearing. After checking in, please take a seat until your case is called.

5. Who may participate in the hearing?

Who may participate in the hearing will vary, depending on the nature of the code violation.

Each hearing will be conducted by the Administrative Law Judge. The Administrative Law Judge is a licensed Illinois attorney appointed by the Mayor to preside over the hearing as an independent and impartial decision maker.

You may represent yourself. You may also hire an attorney to represent you at your own expense.

6. How is the hearing conducted?

The hearing follows a basic trial structure to ensure fairness and due process of law. All testimony is under oath and recorded.
1. The Administrative Law Judge will begin by giving his or her opening remarks, which outlines the hearing process.
2. The Administrative Law Judge will review the evidence provided by the Automated Red Light Photo Enforcement System. The evidence shall include the citation, electronic photos and video.
3. After this review, you may present your defense to the Administrative Law Judge through: your own testimony, the testimony of witnesses, a sworn affidavit, and other evidence (such as photos, invoices, receipts, etc.). You are expected to bring all of your witnesses and evidence with you to your hearing.
4. If, after reviewing all evidence and you are found liable, the Administrative Law Judge will issue a verbal Determination of Liability. You will receive a written Notice of Determination of Liability in the mail as well.

7. What if I am found liable?

If you are found liable, the fine of $100 is accessed.

8. What if I am found not liable?

If you are found not liable, the Administrative Law Judge will dismiss the case against you and will not impose any penalties or costs.

9. What if either side disagrees with the Administrative Law Judge’s decision?

You or the Village may appeal the Administrative Law Judge’s decision to the Circuit Court of Cook County (Third Municipal District, Circuit Court of Cook County, 2121 Euclid Avenue, Rolling Meadows, IL) within 35 days by filing a civil lawsuit for administrative review pursuant to the Illinois Administrative Review Act and by paying the appropriate state mandated filing fee.

10. What happens I did not appear at my hearing date?

If you fail to appear, the Administrative Law Judge will review the evidence without your presence and render a decision on liability. You will receive a written Notice of Determination of Liability in the mail.

11. Are there any court costs to request to contest the violation?

No there are no court costs to request to contest the violation.

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1. What is a violation?

Pursuant to the Illinois Vehicle Code (625 ILCS 5/11-306), vehicular traffic facing a steady circular red signal alone shall stop at a clearly marked stop line, but if there is no such stop line, before entering the crosswalk on the near side of the intersection, or if there is no such crosswalk, then before entering the intersection, and shall remain standing until an indication to proceed is shown.


Except when a sign is in place prohibiting a turn, vehicular traffic facing any steady red signal may cautiously enter the intersection to turn right, or to turn left from a one-way street into a one-way street, after stopping. After stopping, the driver shall yield the right of way to any vehicle in the intersection or approaching on another roadway so closely as to constitute an immediate hazard during the time such driver is moving across or within the intersection or junction or roadways. Such driver shall yield the right of way to pedestrians within the intersection or an adjacent crosswalk.

2. Can I turn on red, when no “No Turn on Red” sign is present?

Yes, as long as the vehicle comes to a complete stop and does not enter the intersection, during the cycle of the red signal indication unless one or more pedestrians or bicyclists are present, even if the motor vehicle stops at a point pat a stop line or crosswalk where a drive is required to stop, as specified in the Illinois Vehicle Code.

3. Why was I issued a citation?

The Palatine Police Department issued a Red Light Violation Citation based on the evidence provided by the Automated Red Light Photo Enforcement System to the registered owner of the vehicle.

4. How do I know these violations are valid?

Images of your vehicle were captured and recorded by an Automated Red Light Photo Camera. Your images and an actual video of the occurrence are available online for your review at the Red Light Violations website. The images and video passed a two part review process by qualified technicians before being submitted to the Palatine Police Department for final review and approval. The alleged civil infraction notice was then mailed to you as the registered owner or identified driver. Confirmation of your name, address and vehicle registration information was provided to the Palatine Police Department by the Illinois Secretary of State’s Office. You have the option of contesting the Violation Notice either by Mail or by requesting an In-Person Hearing.

Red Light Violations Website

5. Where can I view the video of the citation?

View a video of the citation at the

Red Light Violations website.

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1. My street has “No Truck” signs on it. Why are trucks still driving on my street?

Per Village of Palatine ordinance, streets that are posted with “No Truck” signs prohibit trucks with a maximum gross weight over 10,000 pounds. These signs only restrict trucks over 10,000 pounds from using your street as a cut-thru to another street. Trucks may still use “No Truck” streets if they have a destination on that street, or if that street is the only way to gain access to their destination. Regardless, they still have to be of legal weight and size as if the street was not restricted.

2. Do trucks really damage the roads?

A study done in the 1990s determined one 80,000 pound truck does as much damage to the road as 900 cars. Heavy trucks stress the pavement, and the freeze-thaw cycles we experience in the Chicagoland area cause the roads to crack further and create potholes.

3. Why do trucks use engine brakes and aren’t they illegal?

Engine brakes, also known as “jake brakes” or “engine retarders” are an essential part of the braking system on heavy trucks. Most heavy trucks use an air-brake system for primary braking power, but with heavy loads it is safer to have the engine slow down to help the air-brakes. Local municipalities and counties are allowed by the Illinois Vehicle Code to enact ordinances regarding excessive noise from engine brakes. Many newer trucks are equipped with mufflers to reduce the sound emitted. The Village of Palatine does not have an ordinance specific to engine brake noise.

4. Are semi-truck drivers allowed to park their trucks on a residential street if they live there?

As long as their truck is of legal weight & size, they are allowed access for the purposes of loading, unloading, food, fuel, rest and repairs. The driver still has to abide by all Village of Palatine parking ordinances such as overnight parking, fire lanes, blocking sidewalks, too close to driveways, etc. There are also certain zoning restrictions in regards to garaging commercial vehicles in a residential district. Please contact the Truck Enforcement Officer if you have a complaint about this.

5. What can I do to safely share the road with large trucks?

Please keep in mind that a typical 4-door sedan weighs about 3,000 pounds. Trucks on our major arterial roads routinely operate at 80,000 pounds. It takes a truck, in perfect conditions, considerably more time to stop than a car. Please discipline yourself to follow the following safe driving tips around trucks.

6. Are big trucks allowed to drive on residential roads?

The short answer is “yes.” All trucks have to stay at or below maximum gross and axle weights for the road. There are some local streets where truck traffic is prohibited.

7. If I have a complaint about a truck, what should I do?

In Palatine, you can call 911 anytime you need police service, even if it is not an emergency. If your complaint about the truck requires immediate attention, please use the 911 option. If your complaint revolves around an on-going problem, or you have general questions, please contact our Truck Enforcement Officer Bryce Baker at 847-359-9000.

8. If my vehicle exceeds 10,000 pounds, do I need an overweight permit on local "No Truck" routes?

You do not need an overweight permit for any weight in excess of 10,000 pounds. Overweight permits are only required for those vehicles with non-divisible loads which exceed the legal weight limits set forth in the Illinois Vehicle Code.

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1. I was told all roads have an 80,000 maximum gross weight starting January 1, 2010. Is this true?

The short answer is "yes." The State of Illinois eliminated the non-designated road weight structure. All trucks on all roads are now subject to the federal bridge law formula, with the maximum gross weight being 80,000 pounds for combinations of vehicles that meet the length requirements. Maximum single axle weight is now 20,000 pounds and tandem axle weight is 34,000 pounds on all roads in Illinois, with some exceptions.

2. Where can I find a list of highway authorities?

IDOT maintains an online interactive map of state maintained highways as does the Cook County Highway Department. Contact the Truck Enforcement Officer Chad Felde at 847-359-9000 if you have any questions as to who maintains a certain highway in Palatine.

3. What are the weights for the bridge on Quentin Road between RT68 and Lake-Cook Road?

The maximum weight limits depend on the type of truck you are operating.
- Single vehicle (straight truck): 20 tons (40,000 pounds)
- Combinations (3 or 4 axle): 26 tons (52,000 pounds)
- Combinations (5 or more axles): 32 tons (64,000 pounds)

4. Is Lake-Cook Road part of RT53?

Lake-Cook Road is not part of RT53. Lake-Cook Road from Quentin Road east to where it ends in the north suburbs is under the maintenance authority of Cook County. From Quentin Road west into Barrington it is under the maintenance authority of IDOT.

5. Where can I find more information on trucking laws in Illinois?

Please visit the website for the Illinois Truck Enforcement Association.

6. I thought I have one mile of access from any interstate. Is that true?

Under Federal law, trucks are allowed one mile of access from a National Network highway (interstate) only for the purposes of food, fuel, rest, repairs, loading and unloading. Trucks may not use this mile to cut-thru to another highway and must obey all posted bridge weight limits. In Palatine, RT53 is the only National Network highway and it ends at RT68.

7. What is the weight limit for the bridge on Palatine Road west of RT53?

The bridge on Palatine Road just west of RT53 at Winston Drive has a maximum gross weight of 40 tons and a maximum axle weight of 10 tons. The bridge also supersedes Class I access discussed above

8. Can I use local streets that are posted as “No Truck” routes?

Streets in Palatine posted as “No Trucks” are limited to trucks with a gross weight of 10,000 pounds or less. The 10,000 pound weight limit is defined as actual weight (on the scale), registered weight or manufacturers GVWR. You can use them if your destination is on the restricted street or the restricted street is the only access to your destination. You cannot use the restricted street to cut-thru to another street. No matter what, the vehicle weight and size must be legal for the street as if was not restricted.

9. I received an overweight ticket. How do I pay the fine?

Technically, you are not paying the fine, but posting bail. Anytime a uniform traffic ticket is issued in Illinois, bail must be posted in order to get the ticket transmitted to the county clerk. This is like posting bail to get your friend out of jail, except we usually don’t lock people up in jail for traffic tickets! With other moving violations, the bail is usually $120 or a drivers license. In the case of overweight violations however, the bond schedule is tiered based upon how far overweight the truck was. Once the bond is posted, no court appearance is required however. The fine is the same as the bond amount.

The following bond payment methods must be posted in person at the Palatine Police Department. All check options need to be made payable to the Circuit Court of Cook County:
- Credit Card (The cardholder whose name is on the card must be present to sign. No phone orders)
- Cash
- Cashiers Check
- Certified Check
- Money Order

The bond methods below may be paid over the phone as the officer has blank checks for each banking system. Again, the payee for each check must be the Circuit Court of Cook County”
- ComChek (Comdata): 800-741-3030 (press 5 for “will call”)
- T-Check Systems: 800-776-2435
- EFS Transcheck: 800-238-4022
- TCH Check: 800-405-5601
- Fleet One: 800-359-7587

10. With the new weight limits, did the State of Illinois increase height, width and length laws??

The maximum height law did not change and is still 13 feet, 6 inches. The maximum width increased to 8 feet, 6 inches on all roads. The maximum lengths remained the same. If you are more than 1-mile from a National Network highway, you are subject to length limitations of that road and may be required to have oversize permits for access to and from your destination.

11. What are the weights for the bridge on Palatine Road between Rohlwing Road and Winston Drive?

• Single Vehicle (straight truck): 15 tons (30,000 pounds) 
• Combinations (3 or 4 axle): 26 tons (52,000 pounds)
• Combinations (5 or more axles): 27 tons (54,000 pounds)

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1. How is participation determined?

Residents who wish to be included in the 50/50 Sidewalk Replacement Program should fill out the application or call the Department of Public Works for an application. Annual funding for the program is limited and is on a first-come first-served basis. After the application is received, the sidewalk is inspected by Village staff to determine if it meets the criteria for participation. If funds are available and the sidewalk is eligible to be replaced, a bill will be sent to the homeowner.

50/50 Sidewalk Replacement Application (PDF)

2. What is the criteria for eligibility?

Sidewalk that has severe surface deterioration, has significant settlement or heaving, has cracking exceeding 1/2 inches horizontally, or has vertical displacement of greater than 3/4 inches, qualifies for the program. In addition, it is sometimes necessary to replace additional sidewalk squares in order to correct the problem. These squares would also be eligible for funding.

3. What is the homeowner's portion of the cost?

At this time, the homeowner's cost (depending on the size of the sidewalk square) is approximately $95 per square of sidewalk to be replaced. Because the Village is able to package all of the sidewalk replacement together and obtain bids for the work, the cost is significantly lower than it would be for an individual homeowner.

4. Who performs the work?

The 50/50 Sidewalk Replacement Program is advertised and competitive bids are obtained for the entire package. For this reason, all work done under this program must be performed by the contractor who has been awarded the project by the Village Council.

5. Can the contractor replace my driveway?

Replacement of private driveways is wholly the responsibility of the property owner. The contractors who bid on the Village's 50/50 Sidewalk Program usually perform smaller private projects as well as municipal projects and their phone number is made available upon request of the residents. The cost for this work must be negotiated like any other private contractual work. In addition, as with any other private work, permits are required by the Village and obtained in the Community Development Department at the Village Hall.

The Village always recommends that a homeowner receive at least three estimates for work prior to signing any contract for construction projects. The Village will assume no responsibility for coordinating, inspecting, or warranting private work which is performed by the contractor other than that provided through the permit process.

6. Can the contractor replace my apron or depress my curb?

While the Village does offer a 50/50 Apron Replacement and a 50/50 Curb Replacement Program on streets which are being resurfaced or reconstructed, there is no financial contribution by the Village at other times. Therefore, unless you have received a letter from the Village stating that these programs are being offered on your street, this work would follow the same guidelines as driveway replacement.

7. How does the Village handle unsafe sidewalk where the homeowner is not able or not willing to participate in this program?

Because of the liability associated with unsafe sidewalk conditions, the Village will grind or place an asphalt patch over any hazardous sidewalk condition of which they are made aware. The homeowner can then replace the sidewalk when financially able.

8. Who should I call if I have any questions?

The Department of Public Works can answer any questions about the program. If you would like an application, you can download a printable form or call us at (847) 705-5200.

50/50 Sidewalk Replacement Application (PDF)

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1. What happens at a Zoning Board of Appeals Meeting?

1. The Chair calls the meeting to order and roll call is taken to ensure a quorum.

2. Minutes and Findings of Fact of the previous meeting are approved.

3. The Chair reads the legal notice authorizing a public hearing and numbers exhibits presented in advance as evidence by either the petitioner or others.

4. Chair calls on the staff, the petitioner, and members of the public (in that order) to present testimony. Anyone who wishes to ask a question or make a statement is sworn in as a witness. The petitioner is not required to, but may answer questions raised by the audience. The chair will not permit argument or unproductive exchange to develop between the audience, the petitioner, commission members, and / or staff.

5. The public hearing is closed, and the Board deliberates on the matter. If there is more than one public hearing scheduled, the Board may hold all hearings before deliberating. Although you will not be able to speak or give further input after the public hearing is closed, you are encouraged to remain and listen. The Board in its deliberations will consider only evidence which is relevant to this petition. Evidence which may be considered includes such things as case law, procedure, traffic generation, property values, etc.

2. Who are the Board Members?

The nine members have been appointed to serve without any compensation and volunteer their time to serve their community. The secretary, who sits on the platform, is a Village employee, not a commission member.

Remember...the Plan Commission is a recommending body. The Village Council makes final decisions.

3. How do I testify?

The public is called on to speak at a specific point in the agenda. Spoken testimony should be brief, non-repetitive and to the point. A time limit may be set if there are many people wishing to speak. Representatives of homeowners associations may be invited to speak first.

Written testimony can also be submitted by sending it to the Planning and Zoning Department or by writing directly to Board members.

4. What is the next step in the process?

The Zoning Board's recommendations are sent to the Village Council along with staff recommendations. The Council meets as the Committee of the Whole for its discussion. They may allow limited testimony before making a recommendation. The Village Council votes the Committee’s recommendation at a Council meeting. As a member of the public, you can always telephone or write council members and the Mayor of the Village.