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1. When are CPR and First Aid Classes Offered?

The Palatine Fire Department offers CPR and First Aid classes to groups only. We do not have a standing monthly class. CPR class cost varies depending on the size of the group. Please see the attached PDF for rates.

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2. How do I obtain a copy of my Ambulance Bill or Ambulance Report?

If you would like to obtain a copy of your personal ambulance report you can stop by our administrative offices at 39 E. Colfax Street during normal business hours (8am-5pm). You must bring a form of ID to verify identification.

All ambulance billing in handled by Andres Medical Billing. Call them at 800-244-2345 to obtain a copy of your bill, or if you have any questions regarding your bill.

3. How do I obtain a copy of a Fire Report?

Fill out a Freedom of Information Request form.

4. How do I register a premise alert for my home?

Call the Fire Department at 847-202-6340 with the information you would like included (ie. garage door code, lock box location etc.) We will enter it into our secure system so there is no delay in gaining entry into your home.