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Neighborhood Services
- Rental License Applications : Available through the Village Citizen Self- Service Portal
- Registering in the CSS System: To utilize the Village’s new CSS system, you must first register in the system. To start this process please click on the following link: Citizen Self Service Portal
- Step-by-Step CSS Registration Guide: The Village has created a Step-by-Step Guide to help walk you through the registration process. To view the guide please click on the following link: EnerGov Registration and Log-In Guide
- Step-by-Step CSS Rental Dwelling License Application Guide: The Village has created step-by-step guides to assist you in applying for a Rental Dwelling License Application. To view the appropriate guide, please guide click on the corresponding link below (based on the rental unit type):
Multiple Dwellings (apartment buildings/complexes, two flats, three flats, etc.): Multiple Dwelling Rental Application Guide.
Single-Family Home, Townhome, Condominium: Rental Application Guide (Single-Family Home, Townhome, Condominium)
- I'm thinking about renting out my home/condo/townhome. When should I apply for the license?
- I did not know about the rental licensing ordinance and already have a tenant living in my unit. Am I in trouble?
- How long will my rental license be valid?
- Can I schedule a rental inspection for the weekend?
- I am the rental unit owner and cannot be present for the inspection. Can I send someone else in my place?
- I am the rental unit owner and cannot be present for the Crime Free Multi-Housing seminar, can I send someone else in my place?
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Neighborhood Services
Physical Address
200 E Wood Street
Palatine, IL 60067
Phone: 847-359-9042