Elevator Inspections

Online payments for elevator invoices are now available through the CSS portal. 

Please create an account on the CSS system. Once the account is created please contact our office so we can attach your contact record to your elevator account. 

PLEASE NOTE: 

Registering in the CSS System:  To utilize the Village’s new CSS system, you must first register in the system.  To start this process please click on the following link:  Citizen Self Service Portal

Step-by-Step CSS Registration Guide: The Village has created a Step-by-Step Guide to help walk you through the registration process.   To view the guide please click on the following link: EnerGov Registration and Log-In Guide

Elevator Program Guidelines

• Thompson Elevator Inspection Service, Inc. performs all annual inspections of conveyances in the Village of Palatine.  
• Annual inspections are required by ordinance.
• The Village fee schedule provides the current fees associated with the Elevator Program.
• You will be invoiced each calendar year for  the annual fees due and, if necessary, billed for each re-inspection.

Your licensed elevator contractor is your best source for determining your compliance needs per each elevator / conveyance in your building.

For questions regarding the elevator program, please contact the Building Department at 847-359-9042.