Inspections
Streamlining Community Development with the CSS Portal
The Village of Palatine’s online Customer Self-Service (CSS) portal provides residents, contractors, and business owners with a convenient way to access community development services. Through the CSS portal, users can search for property information, apply for permits and licenses, request inspections, and more.
Please request inspections through the CSS portal. Https://citizen.palatine.il.us
Specific inspection requirements for your project are listed on the printed permit card and available on the CSS portal.
Inspections are typically available Monday through Friday, with the exception of plumbing inspections, between the time slots of 8:00-10:00 a.m., 10:00 -12:00 p.m. and 1:00- 3:00 p.m.
Plumbing inspections are available on Mondays and Thursdays only during the above time slots.
Please be sure to allow at least 24 hours when requesting inspections. The 24 hour request time begins on the business day following your request. Inspection requests made after hours, weekends or on Holidays, will be responded to on the next operational business day. A re-inspection fee will be charged for each failed inspection or any inspection not canceled by 4 p.m. on the previous day for inspections scheduled for the next morning and by 11 a.m. on the day of for afternoon inspections.