Social Services Unit

The Social Services Unit is staffed by two full-time Social Workers, one being bilingual (Spanish). Both social workers are dedicated to provide guidance, support, and resources to the residents of Palatine. Referrals to the Social Services Unit are typically made by police officers, local schools, hospitals, or community agencies when individuals or families are identified as experiencing significant social, psychological, or behavioral difficulties.

Our Vision:

The Social Services Unit strives to provide efficient and quality care to residents in Palatine. We acknowledge our clients’ inherent strengths and capabilities while also providing additional support and tools through adverse life events. By understanding our clients’ needs and goals, we promote client empowerment and self-determination. We aim to maintain and enhance the well-being of individuals and families in the community.

Services Provided:

• Court Advocacy: Supporting victims of domestic violence and sexual assault through the civil and criminal court process.
• Crisis Intervention: Immediate assistance for individuals in acute distress or emergency situations.
• Short-Term Counseling: Providing individual, couple, and family counseling for a range of emotional and psychological issues
• Consultation to Local Professionals: Offering expert advice to community professionals dealing with individuals in crisis.
• Information and Referrals: Connecting individuals to relevant community resources for various concerns such as, substance use, homelessness, mental health, grief, and geriatric issues. 
• Community Involvement: Attend and present at various community events to educate the public about the services available to the residents of Palatine.