Knox Box Program
Keys to vital areas of your business or home are required to be placed within the Knox Box. Vital Areas include the main entry door, an interior master key, roof hatches, and fire sprinkler rooms. The Fire Prevention Division understands that the cost of a key is often far less than the cost of repairing a damaged door or frame. If your Knox Box is capable of holding additional keys, they can be placed in the box as well.
Should you change the locks to your business or home, contact Fire Prevention at your earliest convenience to make arrangements for an inspector to change the key(s) inside your Knox Box. If you have questions about a Knox Box or want to learn more about the box please contact the Fire Prevention Division Office at 847-359-9029.
Residential Knox Home Box
The Fire Prevention Division offers residents the ability to purchase a Knox Home Box for installation on their residence. Residents are able to order the box directly from The Knox Company in a variety of options and colors. Once ordered, the box will ship directly to Village Hall, and the Fire Prevention office will contact you to make arrangements for delivery.
Residential Loaner Knox Box Program
The Palatine Fire Department and Palatine Firefighters Union Local 4588 have a limited number of Temporary Residential Knox Boxes available for loan, up to one year. To be eligible you should be on a limited fixed income and have a medical or physical condition which limits your ability to get to and open the door. If you think you are eligible contact the Fire Prevention Division office at 847-359-9029.
Multi-Family Residential Knox Box
Some multi-family buildings have purchased a Knox Multi-Family box as an added benefit for their residents. This is a large box, capable of holding 100 keys and are frequently located in the lobby of building. In the event of an emergency, the Fire Department can access the key to your unit from this box is provided. This allows the fire department to investigate and mitigate emergency situations without damaging the door or frame. Please contact the Fire Prevention Division office at 847-359-9029 learn more about these boxes. The following buildings are equipped with a Multi-Family Knox Box:
Commercial Knox Box
For buildings in which a fire alarm is required, or where immediate access is deemed necessary by the Fire Department a Knox Box is required per Village Ordinance. Orders can be placed directly on the Knox Box Website to order a Knox Box for your building. Your Knox Box will be shipped directly to the Palatine Fire Prevention Division and we will notify you to make delivery arrangements.
Commercial Knox Loaner Box
The Fire Prevention Division maintains a limited supply of Commercial Knox Boxes that can be issued as loaners to businesses. If your project needs a Knox box for a limited duration, or while you are waiting for your Knox box to arrive this box can be placed on your business in a secure but non-destructive manner. To be eligible to receive a commercial loaner box, you must have an approved Knox order placed and provide a time frame of installation.